Change/forgot password: How do I change my password? What if I cannot remember my password?
If you cannot remember your password, go to the Login page and click on Forgot My Password. You'll need your email address, security question and answer to complete the process.
If you cannot remember your email address or security question, you'll need to contact our Customer Care Center at (702) 267-5900. Specialists are available to assist you Monday through Thursday, 7:30 a.m. - 5:30 p.m. PST.