Frequently Asked Questions

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How can I pay my bill?

The City of Henderson offers a variety of options for paying your utility bill:

1) Visit BillOnline where we accept MasterCard, Visa, Discover, Debit, and eCheck / ACH payments.

2) Enroll in AutoPay to have your bill paid automatically each month.

3) Call the Department of Utility Services Customer Care Center at 702-267-5900 to make your payment by credit or debit card using the automated payment system.

4) Mail your payment to the address on your statement.

5) Use the drop-box at City Hall (Basic Road entrance).

6) Enroll in an online bill payment program through your bank.

7) Pay in person at the Basic Road drive-through or walk-in cashier counters at Henderson City Hall, where we accept MasterCard, Visa, Discover, Debit, Check, and Cash payments.