Frequently Asked Questions

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I received a Water Waste Violation Notice: Can the City help me resolve the water waste issue?

Preventing water waste is an important part of our community's water conservation efforts, and we appreciate your help with identifying and correcting potential water waste.

For useful information on how to prevent water waste, watch this helpful SNWA video: Eliminating Water Waste.

You may also call our Customer Care Center at 702-267-5900. Staff are available to assist you during regular business hours Monday through Thursday from 7:30 a.m. to 5:30 p.m.