Frequently Asked Questions

  ADA/508 friendly site



FAQ

By Department PW-Public Works


Road Pavement Maintenance:Who's in charge of Road Pavement Maintenance Issues?
The Engineering Department is in charge of the crack-sealing and slurry sealing of the city streets.The Engineer... (more)

Construction/Development Information: How do I obtain information regarding construction of a development?
Please submit your concern below. If you need further assistance, please call Quality Control at (702) 267-3100.... (more)

Street Sweeping Schedule: What is the street sweeping schedule?
Street sweeping is arranged so that all public streets in Henderson are swept monthly. If there is a debris problem, con... (more)

Water Main Information: How do I obtain information regarding water main shut-down scheduling and approval?
Water main shutdown requests may be submitted by completing a case in ... (more)

Broken Concrete: How do I report a broken concrete curb or sidewalk, or cracked asphalt in the street?
Please submit your concern below. If you need further assistance, please call Support Services at (702) 267-3259.... (more)

Potholes: How do I report potholes or other pavement repair issues?
Please submit your concern below. If you need further assistance, please call Support Services Street Maintenance at ... (more)

Tracking Projects: How do I track my improvement plans for projects through the City of Henderson?
You can track projects on line thro... (more)

Real Estate: How do I find out what properties may be for sale or lease?
Properties currently offered for sale or lease are listed on the City of Henderson Web Site at http://cityofhenderson.co... (more)

Debris: How do I report debris in the street?
It depends which street the debris is on.If the debris is on a state highway such as I 515, St. Rose Par... (more)

Easements: What easements are on my property?
"The City of Henderson cannot help you with determining all the easements on your property. You will need to contact a ... (more)

Streetlights: Why are all the street lights in my neighborhood being changed?
The City of Henderson will be retrofitting approximately 26,000 street lights with energy-efficient induction technology... (more)

Maintenance Issues: What if I see maintenance issues such as weeds or trash on City of Henderson Owned Prop...
If you would like to report any maintenance issues that are noted on City Owned land, please contact the Community Devel... (more)

City Property: Who manages City Owned Property?
Property owned by the City of Henderson is managed by the Public Works/Parks and Recreation Department-Survey/Right-of-W... (more)

Flood Zones: How do I find out which flood zone my property is in? If I'm in a special flood hazard area, ...
Submit your request below and you will be contacted. For further information please call the Flood Info... (more)

Sand bags: Where can I get sand bags to alleviate flooding problems?
Empty sandbags (a limit of ten per household) can be picked up free of charge at PW Support Services, 486 Gibson Road, d... (more)

Off-site Improvements: What are off-site improvements and why do they require inspections?
Off-site improvements include water mains, sewer mains, storm drains, streets, sidewalks, traffic control devices, stree... (more)

Engineering Services Projects List: How does my company get on the City of Henderson Public Works Engineeri...
Submit a Statement of Qualifications (SOQ) packet, which is available on the Public Works ... (more)

Grading Permits: How do I get an estimate of what my grading permits will cost if I want to develop a prope...
A fee estimator is available on the City website, or s... (more)

Information on Work Near Your Property: How do I obtain information regarding work being performed near my ...
Please submit your concern below. If you need further assistance, please call Quality Control at (702) 267-3100.... (more)

Street Sweeping: How do I report that a street needs to be swept?
Please submit your concern below. If you need further assistance, please call Support Services Street Maintenance at (... (more)

Shopping Carts: Who can I call to report an abandoned shopping cart left on the street or sidewalk?
To report an abandoned shopping cart, please call (702) 267-3259 or a case can be submitted online through Contact Hende... (more)

Public Works Projects: What Public Works projects are currently being advertised and how do I obtain plans ...
Plans and specifications for current Public Works projects are only available through DemandStar, but can be accessed th... (more)

Detention Basin Problems: How do I report problems with detention basins, flood control channels, storm dra...
Please submit your concern below. If you need further assistance, please call Support Services Flood Maintenance at (... (more)

City Pavement Management Program: What is the City Pavement Management Program?
The pavement ma... (more)

Master Streets and Highway Plan: Where can I get the Master Streets and Highway Plan?
You can view or print the current Master Streets an... (more)

Survey Section: What does the Survey section do?
Survey ensures that the subdivisions of land (final maps, parcel maps, reversionary maps and boundary line adjustments) ... (more)

Bidders List: How do I get on the approved Public Works bidders list?
At the January 18, 2005 meeting of the City Council, the City of Henderson adopted the Nevada State Public Works Board l... (more)

Missing Manhole Covers: How do I report a missing manhoe cover?
The city's storm drain system has access points for cleaning and regular maintenance. These access points may be in the ... (more)

Engineering Services Projects: How do I obtain plans and specifications for Engineering Services projects?
Plans and specifications for current Public Works projects are only available through DemandStar, but can be accessed th... (more)

Groundwater: What is groundwater and where do I report problems with it?
Groundwater is water beneath the surface, often between saturated soil and rock that typically supplies wells and spring... (more)

Spills/Dumping: How do I report a spill or dumping to a street, storm drain or channel?
Anything that is directed into a street, storm drain, or channel impacts our drinking water. Please report spills or du... (more)

Right-of-Way: What is a right-of-way?
"A right-of-way is the right to pass over land of another. A dedicated road is a right-of-way owned by the jurisdiction... (more)

Certified Payroll Reports: How do I request copies of certified payroll reports?
You can enter your request through Contact Henderson. Be sure to include the PWP number of the project for which you ar... (more)

Crack Seal/Slurry Project: How do I obtain information about a crack seal/slurry project?
Please submit your concern below. If you need further assistance, please call Quality Control at (702) 267-3100.... (more)

Purchase City Property: What is the process for making an offer to purchase or lease City owned property.
The Nevada Revised Statutes (NRS) and City Ordinances govern how the City may sell or lease City owned property. You ma... (more)

City Capital Improvement Plan: Where can I get the City's Capital Improvement Plan?
The City of Henderson's six-year Capital Improvement Plan identifies potential project costs by fiscal year and is avail... (more)

Flood Control: Why do we need flood control in the desert?
The southern Nevada desert is prone to flash flooding especially during the monsoon season, June through September, when... (more)

Construction Problems: How do I report patch or plate problems from construction in the street?
Please submit your concern below. If you need further assistance, please call Quality Control at (702) 267-3100.... (more)

Dust: Who do I contact about the dust in the air?
Contact the Clark County Department of Air Quality and Environmental Management. Be prepared to provide the ""Where, Wha... (more)

Construction Plans: Where can I buy construction plans and specifications for City buildings that are being...
The location to pick up these types of plans varies with each project. Please call Construction Management at (702) 26... (more)

Capital Improvement Program: What is the Capital Improvement Program?
Also known as the CIP, the Capital Improvement Program is the process of prioritizing our needed improvements worth over... (more)

Local Improvement District: What is a Local Improvement District (LID)?
A Local Improvement District (LID) is created to fund public improvements such as roads, curbs, sidewalks, utilities, et... (more)

Rights-of-Way: Why does the City acquire rights-of-way?
The reason the City acquires rights-of-way is to provide the land necessary for public streets, highways, drainage facil... (more)

City Improvement Projects: How do I obtain information regarding City improvement projects that have been a...
Please submit your concern below. If you need further assistance, please call Quality Control at (702) 267-3100.... (more)

Soils Lab Report: How can I get a soils lab report for my property?
Please submit your concern below. If you need further assistance, please call Quality Control at (702) 267-3100.... (more)

Permit: Do I need a permit to move a mobile home?
Building permits and overdimentional load permits may be required. ... (more)

Rights-of-way/Easements: How do I dedicate rights-of-way/easements?
The Survey/Right-of-Way w... (more)

Permit: How do I get a permit to move a house or other structure?
The permit to move a house or other structure on a public road can be obtained by submitting the ... (more)

Bid Results: How do I obtain bid results for a City building project?
The Construction Management office can assist you. Please call (702) 267-3007. ... (more)

City Building Projects: What City building projects are out to bid?
The Construction Management office can assist you. Please call (702) 267-3007. ... (more)

Flood Problems: How do I report flooding problems?
During a storm where there is a life threatening situation, call 911 for police and fire assistance or to... (more)

Bond Release: How do I get a construction bond or a performance bond release, reduction, or replacement?
First, you will want to review the ... (more)

City Property Use: What if I need to use City owned land temporarily?
You must obtain a Revocable Permit for Occupancy of City of Henderson Owned Land and pay a fee if applicable.... (more)

Revocable Permit Information: What information is required to obtain a Revocable Permit for Occupancy of Ci...
The requirements can vary depending on the type of use and occupancy. Please contact the Public Works Department-Surver... (more)

City Property: Does the City purchase properties?
On occasion the City of Henderson may purchase property depending on the necessity, location and property type.... (more)

Bond Reduction: How do I get a construction bond or a performance bond release, reduction, or replacement?
First, you will want to review the ... (more)

Overtime Billing: Who do I contact regarding invoices received for overtime billing ?
Please submit your concern below. If you need further assistance, please call Quality Control at (702) 267-3100.... (more)

Landscape Damage: How do I resolve landscape damage caused by construction?
If you were unable to address your issue with the responsible party, please submit your concern below. If you need fur... (more)

Revocable Permit: What departments must approve a Revocable Permit for Occupancy of City of Henderson Owned...
A Revocable Permit for the Occupancy of City of Henderson Owned Land requires a recommendation from the Property Managem... (more)

Property Management Committee: What is the purpose of the Property Management Committee?
The purpose of this committee is to review matters related to the City's real property and requests regarding real prope... (more)

Abandon Public Streets: How do I vacate or abandon public streets, the City's interest in easements for pub...
The Survey/Right-of-Way web pages ... (more)

Property Management Committee: Who do I contact for more information about the Property Management Committee?
Please contact James A. Dale, Property Manager at Jim.Dale@cityofhenderson.com or you may contact him by phone in the Co... (more)

Cell Site Information: How do I find out who is leasing a cell site and operating the tower?
The Public Works Department-Survey/Right-ofWay Division maintains a list of the tele-communication providers occupying C... (more)

Plan Holders List: How do I obtain a Plan Holders List for a City building project?
The Construction Management office can assist you. Please call (702) 267-3007. ... (more)

Federally Owned Land: How do I obtain permits on federally owned land?
The Survey/Right-of-Way w... (more)

Benchmark: What is a benchmark?
Geodetic control points are permanently affixed objects at various locations all over the United States to enable land s... (more)

Annex Property: How do I annex my property into the City of Henderson?
The Public Works Survery/Right-of-Wayannex... (more)

Property Management Committee: Who are the members of the Property Management Committee?
Please contact the Public Works Department-Survey/Right-of-Way Division by phone at 702-267-1300 for the current list of... (more)

Abandoned Construction Sites: How do I report a construction site that appears to be abandoned?
The Quality Control division of Public Works will investigate construction sites that appear to be abandoned. Please s... (more)

Permit: How do I get a permit to move a wide or over sized load?
Over-dimensional, non-reducible load permits ar... (more)