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Owner surrender or euthanasia request: What is required to surrender my pet to the shelter or if my pe...- Only Henderson residents can surrender their pets to the Henderson Animal Care and Control facility. Proof of Henderson... (more)
- Only Henderson residents can surrender their pets to the Henderson Animal Care and Control facility. Proof of Henderson residency and proof of ownership of the pet is required. For example valid photo ID with address and pet records. This includes owner requests for humane euthanasia.
If you have to surrender your pet to the shelter, there is no fee however the shelter staff highly encourages all owners to seek other re-homing means first before surrendering their pet. There are many options like rescue groups and training that can help maintain a pet in its home. You will be required to fill out a questionnaire on your pet and relinquish all rights at the time of surrender. All pets that are surrendered are evaluated for adoption by a multi-screening process.
If you bring your pet into the shelter for humane euthanasia there is a fee. The humane euthanasia and cremation of remains fee is $35.00. Owners are not allowed to remain with their pet during the process and the animal's cremains will not be returned to the owner. You may contact one of the local companies in town that offer private cremation services if you want your animal's cremains returned. All fees must be paid at time of service.
(FAQ10635)
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Barking dog/noisy animal: I need to report a barking dog/noisy animal. What do I do?- To file an on-line complaint click "next" to be guided through the process. You can also call Henderson Animal ... (more)
To file an on-line complaint click "next" to be guided through the process. You can also call Henderson Animal Care and Control at 702-267-4970 and leave a message for an Animal Control Officer to respond. You MUST provide your name and address to file a barking dog/noisy animal complaint. If you select anonymous or are entering the compliant via third party it will not be processed by Animal Control. You must provide the exact address of the barking/noisy animal that you are complaining about for an Officer to respond. For further information regarding barking dogs/animal noise please visit our website at https://www.cityofhenderson.com/government/departments/animal-control/animal-noise
(FAQ11401)
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Deceased animals: What to do if you see a deceased dog/cat in the road or my own pet has died.- Animal Control picks up stray domestic animals (dogs, cats, ferrets etc) from city roads or on private property. If a d... (more)
- Animal Control picks up stray domestic animals (dogs, cats, ferrets etc) from city roads or on private property. If a deceased animal is on the highway please contact Nevada Department of Transportation. Animal Control does not pick up deceased animal to include pigeons, rats, mice, horses or livestock.
Animal Control does not offer a service to remove your own deceased pet. However, if you are a Henderson resident (with proof of residency), you can bring your deceased pet to the shelter for a disposal fee of $10.00 (animal ashes are not available to be returned to the owner).
You may contact Animal Control at (702) 267-4970 or you can submit a contact Henderson to report a deceased animal in the road or on private property.
(FAQ4586)
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Pigeons: Is it illegal to feed pigeons? How do I report someone who is feeding pigeons and causing the...- Yes, it is illegal to feed pigeons. To file an on-line complaint click next" to be guided through the process.&... (more)
Yes, it is illegal to feed pigeons. To file an on-line complaint click next" to be guided through the process. You can also call Henderson Animal Care and Control at 702-267-4980 and leave a message for an Animal Control Officer to respond. Please provide the exact address that you are requesting a response to of where the person feeding the pigeons resides. If you have a pigeon problem on your property please contact a pest control company that handles pigeons. Animal Control does not trap/bait/remove pigeons.
(FAQ11704)
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I have found a lost/stray pet: What to do I do?- If you have found a stray or lost dog, cat, rabbit, ferret or other domestic animal and you would like an Animal Co... (more)
- If you have found a stray or lost dog, cat, rabbit, ferret or other domestic animal and you would like an Animal Control Officer to come and pick up the animal from your Henderson residence or business, please call 702-267-4970.
You may also bring the animal to the Henderson Animal Care & Control Facility located at 300 E. Galleria Drive in Henderson during business hours. You must have proof of Henderson ID to turn in a stray animal to the shelter. There is no charge to turn in a stray animal.
If you choose not to send or bring the animal to the shelter, Henderson Municipal code requires that you must call and report that you have found an animal. You have to provide shelter staff with a detailed description of the animal as well as your name and contact phone number to list in the shelter's lost and found folder.
(FAQ10047)
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Dogs/Cats allowed to run loose: How do I report a loose dog/cat? - The City of Henderson requires all pets to be confined by a leash when off their own property (unless in a designated... (more)
The City of Henderson requires all pets to be confined by a leash when off their own property (unless in a designated dog park). This includes cats. If it is a human, life threatening emergency, call 911. If the animal's life is in immediate danger please contact the Henderson Police Department non-emergency at 702-267-5000. If you are reporting the animal loose after the fact please file an on-line complaint or contact Henderson Animal Care and Control at 702-267-4970 to have an Animal Control Officer respond. Animal Control Officers do not chase loose/stray cats. If you have loose/stray cats in your neighborhood please contact Henderson Animal Care and Control at 702-267-4970 during normal hours to check on the availability to obtain a humane cat trap. To file an on-line complaint click "next" to be guided through the process. Please provide the exact address that you are requesting a response to and a description of the animal you are complaining about.
(FAQ11403)
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Pet License: Pet license requirements for dogs, cats, and ferrets.- Henderson Municipal Code pertaining to licenses reads as follows: Every person owning, keeping, harboring or possessing ... (more)
- Henderson Municipal Code pertaining to licenses reads as follows: Every person owning, keeping, harboring or possessing within the City, any dog, cat or ferret over the age of three (3) months, shall within thirty (30) days after said pet attains the age of three (3) months or within thirty (30) days after first bringing said pet into the City, obtain for said pet a current pet license.
License fee for an animal that is not spayed or neutered is $25.00.
An unsterilized pet will also require a "breeder permit" obtained through Henderson Animal and Control. For breeder permit application please visit our website at https://www.cityofhenderson.com/government/departments/animal-control/animal-permit-applications
License fee for an animal that has been spayed or neutered spayed is $10.00. A current proof of rabies vaccine is also required to license your dog, cat, and ferret. https://www.cityofhenderson.com/government/departments/animal-control/pet-licenses
A senior citizen discount is also available for those 55 and older.
For more information please contact the Henderson Animal shelter at 702-267-4970 or go to our website at https://www.cityofhenderson.com/government/departments/animal-control
(FAQ3917)
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Animal abuse or welfare concern: I want to report animal abuse or file a concern regarding animal welfare.&...- To file an on-line complaint click "next" to be guided through the process. You can also call Henderson Animal ... (more)
To file an on-line complaint click "next" to be guided through the process. You can also call Henderson Animal Care and Control at 702-267-4970 and leave a message for an Animal Control Officer to respond. Please provide the exact address that you are requesting a response to and a description of the animal you are concerned about and the situation you observed. If the animal's life is in immediate danger please contact the Henderson Police Department at 702-267-5000.
(FAQ11400)
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Animal Care and Control records request: How can I get a copy of my animal control record or report? - For a copy of an animal control activity, you can go directly to the Henderson Animal Shelter located at 300 E. ... (more)
For a copy of an animal control activity, you can go directly to the Henderson Animal Shelter located at 300 E. Galleria Drive (Galleria & Boulder Hwy) and fill out a written request or follow the prompts below on contact Henderson.
You will be required to have the activity number and/or address of the location you are requesting the records in order for your request to be processed. You must provide either the Animal Control Activity number or the DR# (if applicable). You may need to provide the Animal identification number as well. The date and address may be required to find the information requested. Please submit all applicable information when filing your records request.
Your request will not be available immediately. Please provide your email or mailing address to send your request once completed.
(FAQ3714)
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Leash law: Does your pet need to be on a leash in the City of Henderson when off your property? - Yes.Per Henderson Municipal Code 7.08.020, Permitting animals to run at large is unlawful. This includes cats. The ... (more)
- Yes.
Per Henderson Municipal Code 7.08.020, Permitting animals to run at large is unlawful. This includes cats. The only public location where you may allow your dog to be off leash is in any of the designated "dog parks" located around the city.
Remote controlled electronic devices, leashes that are longer than 6 feet and/or a leash attached to your dog but not in your hand under your effective control does not qualify as a leashed pet. To be sure that everyone can safely enjoy the neighborhood, park, and trails you must leash your pet. Remember your dog may be friendly, obedient and stay right with you, but the other dog may not.
(FAQ3801)
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Pet adoptions: Where can I go to adopt? How much does it cost? How do I look up animals available for adopt...- You can go to PetHarbor website 24 hours a day, 7 days a week to ... (more)
- You can go to PetHarbor website 24 hours a day, 7 days a week to see what animals are available for adoption from the Henderson Animal Care and Control Facility.
Adoption Fees:
Cats/kittens.....$80.00
Dogs/puppies..$90.00
Ferrets.............$70.00
Rabbits.............$35.00
Guinea Pigs......$10.00
Other Pets.........Call for a price
These fees include the routine vaccines, spay or neuter surgery, if not already done, microchip ID and registration, and a Rabies tag or Henderson License (depending on where you live).
We accept cash, debit and most credit cards excluding "American Express."
You can adopt animals at:
Henderson Animal Care and Control Facility
300 E. Galleria Dr. Henderson, NV 89011
Petsmart
531 N. Stephanie St. Henderson, NV 89014
Petsmart
286 W. Lake Mead Pkwy. Henderson, NV 89015
Animal Shelter hours of operation are from 9:00am-5:00pm Monday through Saturday. Please note that our adoption kennels close at 4:30pm. The shelter is closed on Sunday and all Municipal holidays.
(FAQ3915)
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Lost pets: How to find your lost pet and report your lost pet to the animal shelter.- You may access City of Henderson lost and found pets by going to 24petconnect.comType in your zip code (or that of t... (more)
- You may access City of Henderson lost and found pets by going to 24petconnect.com
Type in your zip code (or that of the shelter's 89011) and you will be able to view all the shelters within a specified distance of the entered zip code. Select Henderson Animal Care and Control and you can see the photos of all the animals here at the facility. This online tool is available 24/7!
You can also come to the Henderson Animal Care and Control facility and look in person for your lost pet during normal business hours. ID is required for all persons who are looking for their lost pet.
I you would like to report your pet lost to our shelter please proceed with clicking "next" and complete the information required, be sure to include your name, address, and phone number and a good description of your pet.
(FAQ3916)
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Animal Bites/Attacks: Do I need to report if a person was bitten by a dog, cat, ferret, horse or other war...- Yes, anyone with knowledge that an animal bite to a person has occurred is obligated by Henderson Municipal Code... (more)
Yes, anyone with knowledge that an animal bite to a person has occurred is obligated by Henderson Municipal Code to report it to Animal Control. This includes the victim, medical facility or the pet owner. All bites inflicted by warm-blooded mammals must be reported to the rabies control authority, which, within the city limits of Henderson, is the Animal Control Bureau of the Henderson Police Department, at 702-267-4970. If you need to report a bite immediately and we are closed, please call the Henderson police department at 702-267-5000.
Please have the following information ready:
1)Victim's name, address, phone number and date of birth
2)Date, time, and location of bite incident
3)Brief description of injury and if medical treatment was obtained
4)Address of the residence where the biting animal resides OR where the animal was last seen
5)Description of the biting animal: species, breed, color, sex, collar color/type etc. If your own pet was attacked by another animal please contact Henderson Animal Care and Control at 702-267-4970 with the details of the animal attack. Please provide your name, address, and phone number as well as the information for the attacking animal (if known). To file an on-line bite/animal attack report click "next" to be guided through the process. Please provide the above information for the Animal Control Officer to investigate the animal bite/animal attack.
(FAQ4524)
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Animal Care and Control Records Request: How do I get a copy of my Animal Control report? How do...- All requests for all Animal Control related reports, records, or information regarding complaints that have been... (more)
All requests for all Animal Control related reports, records, or information regarding complaints that have been filed through Animal Care and Control require a Records request. Please go to Records Request box under Explore topics in the left hand column of Contact Henderson (<----highlighted). Then click the subtopic: Animal Care and Control records request. You may then click on submit a request or question to request the information. You must provide either the Animal Control Activity number or the DR# (if applicable). You may need to provide the Animal identification number as well. The date and address may be required to find the information requested. Please submit all applicable information when filing your records request.
(FAQ11404)
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Location and Hours: What are the hours and location for the Henderson Animal Care and Control Facility?- Henderson Animal Care and Control Facility300 E. GalleriaHenderson, Nevada 89011-1903The shelter is open... (more)
- Henderson Animal Care and Control Facility
300 E. Galleria
Henderson, Nevada 89011-1903
The shelter is open to the public from 9:00am-5:00pm Monday through Saturday. Please note that the adoption kennels close at 4:30pm. The shelter is closed to the public on Sunday and all Municipal holidays. Animal Control Officers are on duty seven days a week from 7:00am-5:00pm on call for Municipal holidays.
(FAQ4785)
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Veterinary Services: Does the animal shelter provide medical services or vaccinations for the public? - The Henderson Animal Care and Control facility is not an animal hospital that provides medical services, vaccines, or mi... (more)
- The Henderson Animal Care and Control facility is not an animal hospital that provides medical services, vaccines, or microchipping for the public. The shelter does provide full medical evaluations and care for the shelter pets. All pets adopted from the shelter are spayed/neutered, current on vaccines and microchipped.
(FAQ11319)
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Illegal breeding: What is illegal animal breeding and how do I report it?-
... (more)
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Any dog, cat, rabbit, or ferret in the City of Henderson that is not spayed/neutered by 4 months of age is required to have a Breeder's permit from Animal Control. Any person who does not have a Breeder Permit and is breeding their pet (whether accidental or not) is illegally breeding. You can call Animal Control and verify if the person is a legal animal breeder in the City of Henderson at 702-267-4970.
To file an on-line complaint click "next" to be guided through the process. You can also call
Henderson Animal Care and Control at 702-267-4970 and leave a message for an
Animal Control Officer to respond. Please provide the exact address that
you are requesting an Officer to respond to and the type of animals involved.
(FAQ11705)
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Animal waste: How can I file a complaint about a neighbor who doesn't pick up after their pet in their own ...- To file an on-line complaint click "next" to be guided through the process. You can also call Henderson Animal ... (more)
To file an on-line complaint click "next" to be guided through the process. You can also call Henderson Animal Care and Control at 702-267-4970 and leave a message for an Animal Control Officer to respond. You must provide the exact address of the person who is not cleaning up after their pet. Please also provide any other information that may be helpful for the Officer in their investigation.
(FAQ11402)
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Urban wildlife concerns: Coyotes, rattlesnakes, bobcats, geese and other wildlife.- Urban Wildlife, including coyotes, mountain lions, bobcats, and rattlesnakes are handled by the Nevada Department of ... (more)
Urban Wildlife, including coyotes, mountain lions, bobcats, and rattlesnakes are handled by the Nevada Department of Wildlife. Animal Control will respond if the wild animal has become an immediate threat to public safety. Migratory birds such as geese, mallards, and other wild birds are handled by U.S. Fish and Wildlife. Please visit their website for more information https://www.fws.gov/pacific/migratorybirds/index.html Coyotes are common throughout Henderson and are seen most frequently at early evening, night and early morning hours cruising through various neighborhoods looking for food. Please keep your cats and small dogs indoors! Coyotes will usually leave by themselves unless they are challenged or cornered. For additional information about living with wildlife, please go to the Nevada department of Wildlife website. WWW.NDOW.ORG.
(FAQ5752)
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Rats, Insects & Bees: I have a problem with rats, insects, and/or bees? What do I do?- ... (more)
- Rats, insects, and
bees are not handled by Animal Control. They are considered pests and
vermin. Please contact a pest control agency for help to eliminate these
issues.
(FAQ11718)
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