Frequently Asked Questions

Only Henderson residents can surrender their pets to the Henderson Animal Protection Services  facility. Proof of Henderson residency and proof of ownership of the pet is required. For example valid photo ID with address and pet records. This includes owner requests for humane euthanasia.

If you have to surrender your pet to the shelter, there is are fees ranging depending on the type of pet if the pet is sterilized or not prior to entering the shelter. The shelter staff highly encourages all owners to seek other re-homing means first before surrendering their pet. There are many options like rescue groups and training that can help maintain a pet in its home. You will be required to fill out a questionnaire on your pet and relinquish all rights at the time of surrender. All pets that are surrendered are evaluated for adoption by a multi-screening process.

If you bring your pet into the shelter for humane euthanasia there is a fee. The humane euthanasia and cremation of remains fee ranges from $50 to $65 depending on the size of the pet. Owners are not allowed to remain with their pet during the process and the animal's cremains will not be returned to the owner. You may contact one of the local companies in town that offer private cremation services if you want your animal's cremains returned. All fees must be paid at time of service.

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To file an on-line complaint click "submit a request" to be guided through the process.  

You MUST provide your name and address to file a barking dog/noisy animal complaint. If you select anonymous or are entering the compliant via third party, it will not be processed by Animal Protection Services. You must provide the exact address of the barking/noisy animal that you are complaining about for an Officer to respond. 

For further information regarding barking dogs/animal noise please visit our website at https://www.cityofhenderson.com/government/departments/animal-control/animal-noise

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Yes, it is illegal to feed pigeons. To file a complaint, click "submit a request" to be guided through the process. Please provide the exact address that you are requesting a response to of where the person feeding the pigeons resides.

If you have a pigeon problem on your property, please contact a pest control company that handles pigeons.  Animal Protection Services does not trap/bait/remove pigeons.

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If you have found a stray or lost dog, cat, rabbit, ferret or other domestic animal in the City of Henderson and you would like an Animal Protection Officers to come and pick up the animal from your Henderson residence or business you may submit a contact Henderson. 

You may also bring the animal to the Henderson Animal Protection Services Facility located at 300 E. Galleria Drive in Henderson during business hours. You must have proof of Henderson ID to turn in a stray animal to the shelter. 

If you choose not to send or bring the animal to the shelter, Henderson Municipal code requires that you must call or file a report that you have found an animal. You have to provide shelter staff with a detailed description of the animal as well as your name and contact phone number to list in the shelter's lost and found folder.

To file a call for service or report a found animal, click "submit a request" to be guided through the process.

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The City of Henderson requires all pets to be confined by a leash when off their own property (unless a dog is in a designated dog park). 

Animal Protection Officers do not chase loose/stray cats.  If you have loose/stray cats in your neighborhood, please contact Henderson Cat website at ABOUT - Henderson Cats

To file an on-line complaint, click "submit a request" to be guided through the process.  Please provide the exact address that you are requesting a response to and a description of the animal you are complaining about.

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Henderson Municipal Code pertaining to licenses reads as follows: Every person owning, keeping, harboring or possessing within the City, any dog, cat or ferret over the age of three (3) months, shall within thirty (30) days after said pet attains the age of three (3) months or within thirty (30) days after first bringing said pet into the City, obtain for said pet a current pet license.

License fee for an animal that is not spayed or neutered is $50.00.
An unsterilized pet will also require a "breeder permit" $200.00 obtained through Henderson Animal and Control. For breeder permit application please visit our website at https://www.cityofhenderson.com/government/departments/animal-control/animal-permit-applications

License fee for an animal that has been spayed or neutered spayed is $20.00. A current proof of rabies vaccine is also required to license your dog, cat, and ferret. https://www.cityofhenderson.com/government/departments/animal-control/pet-licenses

A senior citizen discount is also available for those 55 and older.

For more information please contact the Henderson Animal Protection Services at 702-267-4970 or go to our website at https://www.cityofhenderson.com/government/departments/animal-control

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To file a complaint, click "submit a request" to be guided through the process. Please provide the exact address that you are requesting a response to and a description of the animal you are concerned about and the situation you observed.

If the animal's life is in immediate danger, please contact the Henderson Police Department non-emergency line at 702-267-5000. 

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You may view all lost/found pets at the Henderson Animal Protection Services facility by going to our website. Lost and Found | Henderson, NV

You can also come to the Henderson Animal Protection Services facility and look in person for your lost pet during normal business hours (Monday-Saturday 9am-5pm closed on Sunday and all Municipal holidays). You must provide your ID to look for your lost pet.

If you would like to report your pet lost to our shelter, please proceed with clicking "submit a request" and complete the information required, be sure to include your name, address, and phone number and a good description of your pet.

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All requests for all Animal Protection Services related reports, records, or information regarding complaints that have been filed through Animal Protection Services require a Records request.  

Please go to Records Request box under Explore topics in the left hand column of Contact Henderson (<----highlighted). Then click the subtopic: Animal Protection Services records request. You may then click on submit a request or question to request the information.

You must provide either the Animal Protection Services Activity number or the case number (if applicable).  You may need to provide the Animal Identification Number as well. The date and address may be required to find the information requested. Please submit all applicable information when filing your records request.

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Anyone with knowledge that an animal bite to a person has occurred is obligated by Henderson Municipal Code to report it to Animal Protection Services. This includes the victim, medical facility or the pet owner. All bites inflicted by warm-blooded mammals must be reported to the rabies control authority, which, within the city limits of Henderson, is Animal Protection Services. Please complete a Contact Henderson for the person being bitten by the animal.

Please have the following information ready:

1)Victim's name, address, phone number and date of birth

2)Date, time, and location of bite incident

3)Brief description of injury and if medical treatment was obtained

4)Address of the residence where the biting animal resides OR where the animal was last seen

5)Description of the biting animal: species, breed, color, sex, collar color/type etc.

To file a complaint, click "submit a request" to be guided through the process. Please provide the above information for the Animal Protection Officers to investigate the animal bite to a person.

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You can visit our website 24 hours a day, 7 days a week to see what animals are available for adoption from the Henderson Animal Protection Services Facility. Pets Available for Adoption | Henderson, NV

Adoption Fees:

Kittens (6 months and younger) $100.00 

Cats (7 months and older) $85.00

Puppies (6 months and younger) $150.00

Small Breed dogs (6 months and older) $125.00

Medium/Large Breed dogs (6 months and older) $100.00

Ferrets.............$100.00

Rabbits.............$40.00

Guinea Pigs......$10.00

Other Pets.........Call for a price

These fees include the routine vaccines, spay or neuter surgery, if not already done, microchip ID and registration, and a rabies tag or Henderson License (depending on where you live).

We accept cash, debit and most credit cards excluding "American Express."

You can adopt animals at:
Henderson Animal Protection Services Facility
300 E. Galleria Dr. Henderson, NV 89011

PetSmart 286 W. Lake Mead Pkwy. Henderson, NV 89015

Henderson Animal Protection Services Facility hours of operation are from 9:00am-5:00pm Monday through Saturday. Please note that our adoption kennels close at 4:30pm. The shelter is closed on Sunday and all Municipal holidays.

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Henderson Animal Protection Services Facility
300 E. Galleria
Henderson, Nevada 89011-1903

The shelter is open to the public from 9:00am-5:00pm Monday through Saturday. Please note that the adoption kennels close at 4:30pm. The Henderson Animal Shelter is closed to the public on Sunday and all Municipal holidays. Animal Protection Officers are on duty seven days a week from 7:00am-5:00pm on call for Municipal holidays.

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To file a complaint, click "submit a request" to be guided through the process. 

You must provide the exact address of the person who is not cleaning up after their pet.  Please also provide any other information that may be helpful for the Animal Protection Officers in their investigation.

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The Henderson Animal Protection Services facility is not an animal hospital that provides medical services, vaccines, or microchipping for the public. The shelter does provide full medical evaluations and care for the shelter pets. All dogs, cats, rabbits, and ferrets adopted from the shelter are spayed/neutered, current on vaccines and microchipped.

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Any dog, cat, rabbit, or ferret in the City of Henderson that is not spayed/neutered by 4 months of age is required to have a Breeder's permit from Animal Protection Services. Any person who does not have a Breeder Permit and is breeding their pet (whether accidental or not) is illegally breeding. 

To file a complaint, click "submit a request" to be guided through the process. Please provide the exact address that you are requesting an Officer to respond to and the type of animals involved.

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Urban Wildlife, including coyotes, mountain lions, bobcats, and rattlesnakes are handled by the Nevada Department of Wildlife. Animal Protection Services will respond if the wild animal has become an immediate threat to public safety.

Migratory birds such as geese, mallards, and other wild birds are handled by U.S. Fish and Wildlife.  Please visit their website for more information https://www.fws.gov/pacific/migratorybirds/index.html

Coyotes are common throughout Henderson and are seen most frequently at early evening, night and early morning hours cruising through various neighborhoods looking for food. Please keep your cats and small dogs indoors! Coyotes will usually leave by themselves unless they are challenged or cornered. For additional information about living with wildlife, please go to the Nevada department of Wildlife website. WWW.NDOW.ORG.

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You may report the animal attack to Animal Protection Services. Please have the following information ready:

1)Animal name, Owner of animal's name, address of owner.

2)Date, time, and location of incident

3)Brief description of injury and if veterinary treatment was obtained

4)Address of the residence where the biting animal resides OR where the animal was last seen

5)Description of the biting animal: species, breed, color, sex, collar color/type etc.

To file a complaint, click "submit a request" to be guided through the process. Please provide the above information for the Animal Protection Officers to investigate the animal attack.

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