Frequently Asked Questions

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FAQ

By Department Police Department


Abandoned Vehicle: How do I report an abandoned or junk vehicle?
Please submit your request below and provide a description and location of the vehicle.... (more)

Inoperable/Abandoned Vehicles: Is there a code that deals with abandoned and/or inoperable vehicles on...
Inoperable or abandoned vehicle(s), or part(s) thereof, outside of an enclosed building on any lot are not allowed. P... (more)

Traffic Report, Incident Report, Police Report or Background check: How do I get a copy?
Please click on submit request below to complete the proc... (more)

Travel Trailer Storage: Are there any restrictions on storage of travel trailers in residential areas?
You may have one travel trailer unit on the home premises of its owner when not used for living or sleeping purposes pro... (more)

Dash Cam/Body Worn Camera Videos or Photos?: How do I inspect or purchase Dash Cam or Body Worn Camera Vide...
A request to inspect a Dash Cam or Body Worn Camera Videos or Photos recording must be made using the City of Henderson ... (more)

Curfew: Is there a curfew for children in Henderson?
Yes. Persons under 18 years of age may not be out between the hours of 10 p.m. and 5 a.m., Sunday through Thursday. On ... (more)

Abandoned Vehicle: How do I report an abandoned or un-registered vehicle on a public street?
... (more)

Suspicious Persons: There has been suspicious persons/vandalism/burglaries, etc., in my neighborhood recent...
Yes, PLEASE NOTE: If this is a life threatening emergency call 9-1-1 -DO NOT USE THIS SYSTEM! If you are reporting any ... (more)

Towed, Impounded or Repossessed Vehicle: Where do I check if my vehicle has been towed, impounded or reposs...
All private property impounds and repossessions are entered directly into AutoReturn. If you need to search for a vehicl... (more)

Status of Police Case: What is the status of my Police case?
Please complete a Contact Henderson case submission below to include the case number. If you do not have a case number ... (more)

Ride-along: Can people ride with an Officer to see what they do? How do I arrange for a ride-along?
You must be at least 18 years old and agree to a background check. If you have been convicted of a felony, you are not ... (more)

Inmate mail: Can an inmate receive mail?
Yes. Mail can be addressed to:City of Henderson Detention CenterInmate's Full Name243 Water St.... (more)

Internet Fraud: I am the victim of Internet fraud? Can I make a Police Report?
Typically, the Police Department doesn't handle internet complaints. To file an internet fraud complaint, log on to ... (more)

Crime Data: How can I find out about reported crime in a specific area of Henderson?
City of Henderson Police Department reported crime activity can be viewed at the HPD website by selecting ... (more)

Radar (Speed) Monitoring: I would like to request to have the traffic speeds monitored in my neighborhood.
If you would like to request to have the traffic monitored in your neighborhood, please complete a Contact Henderson req... (more)

Identity Theft: Someone is using my credit cards/identification/social security number. Who do I report th...
Call Communications (Dispatch) and your call will be referred to a Desk Officer who will call you back and take the repo... (more)

Filming Permits: My production company is going to be taking photographs and video in the city for commerci...
Yes a filming permit must be obtained and approved for public filming events.... (more)

Property Release: The Police Department has my property. How do I get it back (This could pertain to suspe...
Please contact the HPD Evidence Vault at (702) 267-4890 to get in touch with a staff member who can assist with your req... (more)

Assistance for Victims: I am the victim of a crime. Is there any special assistance for me?
Help is available through City of Henderson's Victim-Witness Program at 702-267-1370; the Clark County District Attorney... (more)

Inmate Money: Can an inmate use their money to buy items in the Detention Center's Commissary?
Funds can be placed on an inmate's account for the purchase of snacks and sundries during lobby hours or at the Smart De... (more)

Case Concern: I don't think the Officer handled my case right. Who do I talk to about this?
Call Police Administration at 267-4500. Information regarding your complaint will be taken and forwarded to the appropr... (more)

Arrested Family member: What happens when a friend or family member is arrested?
The intake process starts upon arrival at the Henderson Detention Center. 1) The inmate's property is removed, ... (more)

Officer Concern: I have a concern against an Officer or a Police Department employee. Who do I contact abo...
Call Police Administration at 267-4500. Information regarding your complaint will be taken and forwarded to the appropr... (more)

Neighborhood Watch: How do I get a Neighborhood Watch Program started in my neighborhood?
Thank you for your interest in learning more about the Neighborhood Watch Program. Requests can be completed by submitti... (more)

Security Inspection: How do I request an Officer for a security inspection at my home or business?
Thank you for your interest in scheduling a security inspection. A security inspection can be arranged by submitting a ... (more)

Police Department Compliment: I would like to give the Police Department a compliment. How do I pass along ...
You can contact Police Administration at 702-267-4500 to pass along the information. Or you can continue on to Step 2 to... (more)

Inmate Visitation: Can I visit an inmate?
Inmate’s can be visited once they have been moved to a housing unit or after 24 hours in custody—whichever c... (more)

Suspicious Activity: There are cars coming and going from a house in my neighborhood at all hours of the da...
You can call our HPD Tip Line at 267-4757 or the Narcotics Hotline at 267-4777.... (more)

Media: I am a member of the news media and I would like an official copy of a 9-1-1 audio recording from th...
Media Request: I am a member of the news media and I would like information about the city. Official members of the news... (more)

Sex Offenders: How can I find out if there are sex offenders in my neighborhood?
All City of Henderson Police Department activity can be viewed on the HPD website ... (more)

Municipal Codes: Where can I find the Nevada Revised Statues and Henderson Municipal Codes?
HMC: http://municipalcodes.lexisnexis.com/codes/henderson NRS: http://leg.state.nv.us/NRS... (more)

Inmate Phone Calls: Are inmate phone calls free?
Only those calls made during the intake process are free. Once an inmate is assigned to the housing unit, all calls, exc... (more)

Jailed Family Member: How can I find out if a family member is in the Henderson Jail?
You can check online at the Inmate Information Search orcall 70... (more)

Lost and Found: I found a bike, money, etc., and turned it in to the Henderson Police Department. When and...
Please contact the HPD Evidence Vault at (702) 267-4890 to get in touch with a staff member who can ... (more)

Will an Officer come to my school/my scout meeting to speak to the kids?
Thank you for your interest in scheduling an officer to speak to your group. A speaker can be arranged by submitting a ... (more)

Contracting Officers: Our event is going to require police officers for security and traffic control. How...
A Police Contract Labor Agreement must be completed and can be found on the website. The contact outlines the costs and... (more)

Inmate Information: Who will he/she be sharing a cell with?
Upon entry, the inmate will be placed in the facilities' intake unit and placed with other inmates with like charges, un... (more)

Party Permit: I made a park reservation through Parks & Recreation for a large party. Do I need any other ...
Depends on the size of the party/function. A group of people in a City park in excess of 150 (participants and spectato... (more)

Special Events: We are having a large event that will involve joggers and bicyclist on the roadways in a ra...
Yes, you must complete a Special Events Application Packet and attach other required documents that are specified in the... (more)

Media Interview Request Police Department: I am a member of the news media and I need information abou...
Please submit a request with as much information as possible and the Police Department will follow up with you shortly.... (more)

Detention Center Location: Where is the City of Henderson Detention Center located?
The Detention Center is located in the lower level of the Bob Swadell Justice Facility at 243 Water Street, Henderson, N... (more)

Inmate Property: What happens if an inmate comes in with property and he/she wants to release it to a frien...
The inmate can make a request to release his/her property by filling out an Inmate Request Form and giving it to the Hou... (more)

DREAMS: What is the DREAMS program?
The DREAMS program was developed by the Henderson Police Department for classroom instruction in helping students make g... (more)

Police Station Tour GuidelinesWhat are the guidelines for requesting station tours?
A minimum of seven participants are required to schedule a tourStation tours are for grade levels 1-12... (more)

Police Officer Testing: When is the next testing for Police Officer?
For more information about becoming a member of the Henderson Police Department, please visit JoinHPD.com or contact the... (more)

Dispatch Center: Can I spend time in the Dispatch center to see what the job is about?
Yes, call Dispatch at 267-4919 and express your interest to the answering supervisor... (more)

"Every 15 Minutes": What is the "Every 15 Minutes" Program?
Every 15 Minutes is a program presented at Henderson high schools simulating a fatal automobile accident due to a distra... (more)

Police Department Tour: Can we go on a tour of the Police Department?
Thank you for your interest in scheduling your group for a Police Department tour. A tour can be arranged by submitting... (more)

Inmate Call: When an inmate tried to call, he/she was told there is a block on the phone. How do I get that...
To have blocks lifted, or a block placed on the phone, you may call Evercom/Securus Company at 1-800-844-6591.... (more)

Dispatcher: I am interested in becoming a Dispatcher. How do I apply?
Submit an interest card at the City of Henderson Human Resources Department (240 Water Street or call 267-1900). You wi... (more)

Media: I am a news media member, and I would like information from the city Police Department.
... (more)

Parade/Public Assemblies: How can I apply to have a parade that our school wants to sponsor?
A parade/public assembly packet must be submitted to the police department along with proof of insurance and barricade p... (more)