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Homeless Concern:
How do I report a concern about homeless people in a nearby park or vacant lot?-
To provide i... (more)
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To provide information about a
concern of a homeless population or individuals experiencing homelessness
please use the submit a request or question link provided below. Please
includes details of your concerns so that our Homeless Outreach Team can locate
the individuals and assist further. Code Enforcement works with the Parks and
Recreation Department, Henderson Police Department, Community Development and
Services Department on cleaning up homeless camps around Henderson as well as
assisting persons experiencing homelessness with attaining permeant housing.
If you observe an immediate
life threatening situation, then please immediately contact the Henderson
Police Department at 911 or 702-267-5100.
(FAQ11427)
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Hanging Trees/Plants: My neighbor's trees/plants are hanging over my property line, what are my rights and ...- This matter is a private property matter between you and your neighbor and the City cannot assist you as there is n... (more)
This matter is a private property matter between you and your neighbor and the City cannot assist you as there is not a violation of our Municipal Code. We would encourage you to contact an attorney to see what options are available.
Should the branches encroach onto your property (meaning they have grown on your side of the wall) you are allowed to cut them back to the property line, however you may be liable for damages to the tree.
You can also contact the Legal Aid Center of Southern Nevada as they assist homeowners with private property matters.
(FAQ6081)
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Construction Hours: During what hours is it allowable for construction to be done (such as construction in ...- Per Henderson Municipal Code, ... (more)
- Per Henderson Municipal Code, Section 8.84.030.E, construction is allowed between 6:00 a.m. and 6:00 p.m., seven days a week, 365 days a year. This means, however, that no work of any kind related to a construction project can be done outside of those hours, including refueling or staging/moving of construction vehicles or equipment.
This regulation does not apply to golf course maintenance as golf course maintenance can begin prior to 6:00 a.m.
If you witness construction outside of those hours, you may contact us with the specific location, date and time(s), and type of work or vehicles. The more information you can provide, the quicker we can investigate to determine if a violation has occurred.
(FAQ11308)
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Neighbors Trash: What can I do about the trash in my neighbors yard?- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online requ... (more)
- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online request form.
(FAQ3348)
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Code Enforcement Fines, Liens and Violations: Where do I find information regarding fines, liens or outstan...- Please submit an online request for information for Code Enforcement and select the Payoff Fines and Violation Request.... (more)
- Please submit an online request for information for Code Enforcement and select the Payoff Fines and Violation Request.
(FAQ10969)
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Graffiti Removal: Will the city remove graffiti on private property or behind neighborhood gates?- The city does not remove graffiti in gated or private communities, on walls between homes, on the walls of private busin... (more)
- The city does not remove graffiti in gated or private communities, on walls between homes, on the walls of private businesses, or in corporate shopping plazas. However, you can report graffiti on private property to the Henderson Police Department by dialing 311. Report a crime in progress by dialing 911.
(FAQ3867)
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Loud Construction: What can I do about loud construction noise?- Construction hours for "on-site" construction is from 6am-6pm, seven days a week including holidays, unless the builder ... (more)
- Construction hours for "on-site" construction is from 6am-6pm, seven days a week including holidays, unless the builder has received written permission with extenuating circumstances. If you are experiencing construction noise prior to 6am and/ or after 6pm, please contact the police department at 702-267-5000.
(FAQ3350)
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Home Businesses: I believe my neighbor is running a business out of his home, is that OK?- Home based businesses are permitted to be operated in a residential zone as long as they are licensed with our business ... (more)
- Home based businesses are permitted to be operated in a residential zone as long as they are licensed with our business license division and follow specific rules and ordinances.
These residents are also required to comply with all applicable property maintenance codes.
(FAQ3355)
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Neighbors Yard: What can I do about the overgrown weeds or dead plants in my neighbor's yard?- Our Code Enforcement office can address your concerns. Their number is (702) 267-3950 or you can fill out the online re... (more)
- Our Code Enforcement office can address your concerns. Their number is (702) 267-3950 or you can fill out the online request form.
(FAQ3349)
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Building Without Permit: How do I report a someone building a patio or pool wtihout a permit?- The City of Henderson Building and Fire and Safety Div... (more)
- The City of Henderson Building and Fire and Safety Division provides online access to most building permits and inspections. You may access those records at any time by visiting: https://dsconline.cityofhenderson.com/energov_prod/selfservice#/search.
Should you still need to report possible illegal building activities, then please submit your request through our online reporting system for the fastest service.
(FAQ3343)
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Stagnant/Green Pool: What can I do about my neighbor's stagnant pool?- Stagnant pools (pools where the pool pump is not circulating water) can breed insects carrying diseases and our Code Enf... (more)
- Stagnant pools (pools where the pool pump is not circulating water) can breed insects carrying diseases and our Code Enforcement office can address your concerns. Please submit a request through our online system and upload any photographs you can in order to assist us with our investigation.
(FAQ4169)
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Short Term Vacation Rental: I have questions about a short term vacation rental in my neighborhood - w...- In 2019 the City adopted an ordinance to regulate short term vacation rentals. Please visit the following site for more ... (more)
- In 2019 the City adopted an ordinance to regulate short term vacation rentals. Please visit the following site for more information.
(FAQ11412)
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Portable Basketball Hoops: What are the ordinances regarding portable basketball hoops?- The City of Henderson does not enforce or regulate basketball hoops unless the structures obstruct and/or blocks the sid... (more)
- The City of Henderson does not enforce or regulate basketball hoops unless the structures obstruct and/or blocks the sidewalk.
Your Homeowner’s Association may have rules and restrictions regarding basketball hoops in the areas they oversee.
(FAQ7856)
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Construction Dust: What can I do about the dust from construction work my neighbor or another contractor is...- ... (more)
- Contact the Clark County Division of Air
Quality, Department of Environmental and Sustainability. Include details about
where you noticed the concern, a description, your name, and a phone number if
you want a response. You can call 702-385-DUST (3878) or 866-407-6965, file a
complaint electronically here
or send an email to DustHotline@ClarkCountyNV.gov
(FAQ3352)
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Illegal Signs/Banners: What can I do about illegal signs or banners?- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online reque... (more)
- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online request form.
(FAQ3356)
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Plants and Trees On Sidewalk: What can I do about plants, trees or shrubs that are encroaching on the stre...- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online reque... (more)
- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online request form.
(FAQ3353)
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Vacant/Unsecured Building:What can be done about a house that has broken our windows?- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online requ... (more)
- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online request form.
(FAQ9086)
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Illegal Dumping: What can I do about illegal dumping on a vacant lot?- Our Code Enforcement office can address your concerns. Their number is (702) 267-3950 or you can fill out the online req... (more)
- Our Code Enforcement office can address your concerns. Their number is (702) 267-3950 or you can fill out the online request form.
(FAQ3351)
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Substandard Building: The heat is not working in the house that I rent, what can I do? - Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online requ... (more)
- Our Code Enforcement office can address your concerns. Their number is 702-267-3950 or you can fill out the online request form.
(FAQ9087)
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When do political/election signs need to be removed? - Temporary off-premises signs (political signs)may be installed on private properties pursuant to the standards desc... (more)
Temporary off-premises signs (political signs)may be installed on private properties pursuant to the standards described in the Henderson Development Code section 19.13.6 - Temporary Sign Standards. Recent court rulings do not permit the City from distinguishing signs of a political nature from any other types of temporary signs based solely on their content.
If the sign is placed on a State Highway you may also contact the Nevada Department of Transportation (NDOT). NDOT generally does not permit signs in their right of way. You can find additional rules here: https://files.clarkcountynv.gov/clarknv/Election%20Department/2022/NDOT-Signs-22.pdf.
These signs are allowed at this time.
(FAQ11760)
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