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Traffic Report, Incident Report, Police Report or Background check: How do I get a copy?- Please click on submit request below to complete the proc... (more)
Please click on submit request below to complete the process to request a report or background check.
In many cases Incident
Reports are available for public dissemination as long as the case is no longer
under investigation. Please complete a Contact Henderson case submission and
include the report number. If you submitted your report online, you will
receive a copy of the report via email (upon approval).
Traffic accident reports are available for public dissemination as long as the case is no longer under investigation. Copies of accident reports which are no longer under investigation can be obtained online, for free, 24 hours a day, 7 days a week at http://www.crashdocs.org/.
(FAQ3944)
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Dash Cam/Body Worn Camera Videos or Photos?: How do I inspect or purchase Dash Cam or Body Worn Camera Vide...- A request to inspect a Dash Cam or Body Worn Camera Videos or Photos recording must be made using the City of Henderson ... (more)
- A request to inspect a Dash Cam or Body Worn Camera Videos or Photos recording must be made using the City of Henderson Dash Cam or Body Worn Camera Videos or Photos Public Records Request. Requests must be made on a per incident basis. Completed Dash Cam or Body Worn Camera Videos Public Records Request Forms may be submitted either in-person, via email, or standard mail, to the Henderson Police Department Public Information Unit. Specific instructions on the process for requesting Dash Cam or Body Worn Camera Videos or Photos recordings are contained on the Request Form or by submitting a request, below using Contact Henderson.
There is no cost to inspect a Dash Cam or Body Worn Camera Videos or Photos but we recommend you inspect the Dash Cam or Body Worn Camera Videos before you purchase. However, it is not required. You will be responsible for all costs for redactions if a request for a copy is made without inspection. Fees cover the time required to review and redact records in accordance with Nevada law (NRS 289.025 and NRS 239B.030). The cost of the MAV will vary, depending on the redactions, number of Dash Cam or Body Worn Camera Videos or Photos associated with the incident and the length of the footage.
Due to technical issues in preparing a Dash Cam or Body Worn Camera Videos or Photos recording for inspection and the availability of City personnel to monitor the inspection, requests for inspection may not be available within 5 business days. Notwithstanding, the City will use its best efforts to grant a requestor the right to inspect a recording that is a public record within 5 days.
(FAQ10965)
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Code Enforcement Fines, Liens and Violations: Where do I find information regarding fines, liens or outstan...- Please submit an online request for information for Code Enforcement and select the Payoff Fines and Violation Request.... (more)
- Please submit an online request for information for Code Enforcement and select the Payoff Fines and Violation Request.
(FAQ10969)
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Permit Information: Where do I find information regarding permits? - Permit information can be found at our Building & Fire Safety page on this website - ... (more)
- Permit information can be found at our Building & Fire Safety page on this website - Here.
(FAQ3514)
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Copy of a record: How long does it take to get a copy of a record?- Records requests are completed in the order they are received. The
volume of record requests varie... (more)
Records requests are completed in the order they are received. The
volume of record requests varies. You will be given an estimate of the time
it will require within 5 business days of submitting the request.
Submit your request by emailing ccorecords@cityofhenderson.com
(FAQ3399)
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Copy of a Certificate of Occupancy: How do I get a copy of a Certificate of Occupancy?- Certificates of Occupancy are available at the Office of the City Clerk during normal business hours. The customer ... (more)
Certificates of Occupancy are available at the Office of the City Clerk during normal business hours. The customer will need to know the property address. (Note: Commercial Remodels do not receive a Certificate of Occupancy unless the buildings use changes).
You can also send a request by emailing CCORECORDS@CITYOFHENDERSON.COM
(FAQ11287)
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Copy of Civil Plans or Hydrology Studies: How do I get a copy of Civil Plans or Hydrology Studies?- ... (more)
Copies
of Civil Plans and Hydrology Studies are available at the Office of the City
Clerk. Please send your Record Request by email to
CCORECORDS@CITYOFHENDERSON.COM
Keep in mind, these documents are restricted. You must be a licensed engineer,
contractor, or architect (or be working on behalf of) in order to obtain
copies of these files. |
(FAQ3368)
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Copy of house plans: What is the process for getting copies of my house plans?- The City is required to maintain copies of the approved permit set of residential drawings for 12 yrs from date of final... (more)
- The City is required to maintain copies of the approved permit set of residential drawings for 12 yrs from date of final inspection (Note: this retention was established in 2001 and many houses built prior to 1997 are not available). These records are available for viewing at any time during our normal business hours. Building Plan Copies: If the plans are under copyright protection, you will need to receive written permission from the copyright holder. We will need your address in order to look up your plans and determine if the plans are under copyright protection. Please send an email to ccorecords@cityofhenderson.com.
(FAQ3362)
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Certified Copy: How can I receive a printout or certified copy of my case?- You can complete a Records Request by submitting a ... (more)
You can complete a Records Request by submitting a request form at the clerk's window located on the third floor of the Justice Facility, or you may submit the form via fax (702-267-3301). For additional information, please visit the Request for Records or Audio CDs page on the Municipal Court's Department page.
(FAQ8165)
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Local law/code: What is the local law/code regarding noise control?- Henderson Municipal Code Title 8.84 Noise Control addresses this concern. You may view and print at... (more)
Henderson Municipal Code Title 8.84 Noise Control addresses this concern. You may view and print at Chapter
8.84 - NOISE CONTROL | Code of Ordinances | Henderson, NV | Municode Library.
(FAQ3388)
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Animal Protection Services records request: How can I get a copy of my Animal Protection Services record o...- All requests for all Animal Protection Services related
reports, records, or information rega... (more)
All requests for all Animal Protection Services related
reports, records, or information regarding complaints that have been filed
through Animal Protection Services require a Records request.
Please go to Records Request box
under Explore topics in the left hand column
of Contact Henderson (<----highlighted). Then click the
subtopic: Animal Protection Services records request. You
may then click on submit a request or question to request the information.
You must provide either the Animal Protection Services Activity
number or the case number (if applicable). You may need to provide the
Animal Identification Number as well. The date and address may be
required to find the information requested. Please submit all applicable
information when filing your records request.
(FAQ3714)
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Commercial Building Plans: Are Commercial Building Plans available?- Plans for commercial building are available for viewing during regular business hours. In accordance with NRS 239C (Home... (more)
- Plans for commercial building are available for viewing during regular business hours. In accordance with NRS 239C (Homeland Security), copies cannot be made of certain commercial building unless: by court order, if the requestor is a contractor, engineer working on a project at the site, if the requestor is a member of the press. If the plans are under copyright protection, you will need to receive written permission from the copyright holder. We will need the address of the building in order to look up the plans and determine if the plans are under copyright protection. Please contact the Office of the City Clerk staff at 702-267-1410 for questions regarding these records.
(FAQ3367)
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Media: I am a news media member, and I would like information from the city Police Department.- ... (more)
Media Request: Official
members of the news media should submit a case or contact the Police Public
Information Office directly.
(FAQ11817)
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Media: I am a member of the news media and I would like an official copy of a 9-1-1 audio recording from th...- Media Request: I am a member of the news media and I would like information about the city. Official members of the news... (more)
- Media Request: I am a member of the news media and I would like information about the city. Official members of the news media should submit a case or contact the Police Public Information Office directly.
(FAQ10782)
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House Plans: What do my House Plans show?- Most house plans provide information related to the architectural, structural, electrical, plumbing and heating/air cond... (more)
- Most house plans provide information related to the architectural, structural, electrical, plumbing and heating/air conditioning. For houses built as part of a residential subdivision, the city only maintains a single set of plans for each model of house. (Note: the plans on file with the city are not "as-builts", meaning that there may be small discrepancies between what is shown on the plans and what was actually built). Please submit record requests by email at ccorecords@cityofhenderson.com
(FAQ3366)
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Paying For Ambulance Transportation: Why do I have to 'pay for' ambulance transportation? I thought that's ...- If an ambulance responds to an emergency call and the citizen receives treatment at the scene but is not transported to ... (more)
- If an ambulance responds to an emergency call and the citizen receives treatment at the scene but is not transported to a hospital; the cost is covered by the property taxes. A citizen is charged a fee for ambulance service only when they are transported to a hospital for further care. Funding for this service does not come from the property taxes collected and only those people benefiting from this service are required to pay for it. Henderson's ambulance ordinance #2.29.010 sets forth the fees for this service.
(FAQ3463)
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Copies of Planning Documents: How can I get copies of plans or exhibits from a planning or master sign pla...- Customers now have access to view entitlement files online. Before submitting a records request, please visit the link ... (more)
- Customers now have access to view entitlement files online. Before submitting a records request, please visit the link below and enter your search information. In the case of archived microfilm records, you may still need to submit a records request to have the film converted.
Plan Search
You can also call us at 702-267-1500.
If you do need to submit a records request, please allow processing time of up to five working days from the date of request. Electronic requests and file copies provided electronically are generally processed much faster. Printed copies are 10 cents per page (20 cents per page for 11x17 copies). Larger documents may require use of an FTP site or provision of the documents on a compact disc ($1 per disc). More extensive requests may also necessitate a $31.50 per hour research fee.
Please note that many “older†files are on microfilm, which can be printed or converted to electronic/PDF files for a fee of 10 cents per page, again with the hourly fee for large projects.
(FAQ5363)
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Seal Records: How do I seal my records? - A ... (more)
- A pamphlet containing information about the process of sealing records can be downloaded here, or obtained from the Criminal Division of the Henderson City Attorney's Office at 243 Water Street, City Attorney's Office, Henderson. You may also call 702-267-1370 to have the pamphlet mailed.
(FAQ3697)
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Fire or EMS Report: How do I get a copy of a Fire or EMS report? -
... (more)
-
Please call the Records Custodian at (702) 267-2285 or email HFD_Records@cityofhenderson.com to make your request.
(FAQ3512)
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Permits: Are permit records available on-line?- Scanned permit files after the year 2000 are now available
online. Please visit: ... (more)
Scanned permit files after the year 2000 are now available
online. Please visit: https://dsconline.cityofhenderson.com
Click on "Search
Public Records" in the Search dropdown, select Permits. Then type the
address and click search. (just enter street number and street name)
(FAQ3363)
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Discovery: How can I request Discovery? - For Discovery, please contact the Henderson City Attorney's Office, Criminal Division at (702) 267-1370. ... (more)
- For Discovery, please contact the Henderson City Attorney's Office, Criminal Division at (702) 267-1370.
(FAQ3696)
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Media: I am a member of the news media and I would like an official records request from the city.- Official members of the news media should submit a case or contact the Public Information Office directly. ... (more)
- Official members of the news media should submit a case or contact the Public Information Office directly.
(FAQ7157)
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Fee for public records: Is there a fee for public records and services related to public records?- Yes, there is a fee for public records and other services. The Records fee scheduled is available on the City of... (more)
(FAQ3383)
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Permits: How do I determine permits for this property and if there are any building code violations?- You can submit a Records Request by sending an e-mail to ... (more)
You can submit a Records Request by sending an e-mail to ccorecords@cityofhenderson.com.
(FAQ3361)
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Copy of Permit: How do I get a copy of a permit?- You can submit a Records Request by sending an e-mail to ... (more)
You can submit a Records Request by sending an e-mail to ccorecords@cityofhenderson.com
Scanned permit files after the year 2000 are now available
online. Please visit: https://dsconline.cityofhenderson.com
Click on "Search Public Records" in the Search
dropdown, select Permits. Then type the address and click search. (just enter
street number and street name)
(FAQ3364)
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Local law/code: What is the local law/code regarding Homeowners Association Parking Rules- Henderson Municipal Code Title 19.9.13 Streets addresses Homeowners Association Parking Rules. You may view and p... (more)
- Henderson Municipal Code Title 19.9.13 Streets addresses Homeowners Association Parking Rules. You may view and print HMC 19.9.7.
(FAQ3386)
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Copy of City Contract or Agreement: How do I get a copy of a City Contract or Agreement?- ... (more)
- To obtain a copy of a Contract or Agreement, you can submit a Records Request by sending an e-mail to ccorecords@cityofhenderson.com or calling 702-267-1410 Monday- Thursday 7:30am-5:30pm.
(FAQ3369)
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Copy of Henderson Municipal Code (HMC): How do I get access to or a copy of the Henderson Municipal Code (H...- You may view and print the Henderson Municipal Code at ... (more)
You may view and print the Henderson Municipal Code at MUNICIPAL
CODE | Code of Ordinances | Henderson, NV
(FAQ3381)
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Business License:How can I obtain a copy of a public Business License record?- To obtain a copy of a public Business License record, contact the Business License office at 702-267-1730. A License Tec... (more)
- To obtain a copy of a public Business License record, contact the Business License office at 702-267-1730. A License Technician will assist you in making the formal request for a copy of the record.
(FAQ11174)
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Local law/code: What is the local law/code on inoperable (junk) vehicles and property maintenance?- Henderson Municipal Code Title 15.12.030 General Property Maintenance Standards addresses inoperable vehicles and... (more)
- Henderson Municipal Code Title 15.12.030 General Property Maintenance Standards addresses inoperable vehicles and property maintenance. You may view and print HMC 15.12.030.
(FAQ3387)
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Certified Payroll Reports: How do I request copies of certified payroll reports?- You can enter your request through Contact Henderson. Be sure to include the PWP number of the project for which you are... (more)
- You can enter your request through Contact Henderson. Be sure to include the PWP number of the project for which you are requesting copies, along with the name of the contractor or subcontractor and date range. Copies of the reports will be emailed to you.
(FAQ9658)
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Media – Dash Cam/ Body Worn Camera Videos or Photos: I am a member of the news media, and I woul...- A request to inspect a Dash Cam or Body Worn Camera
Videos or Photos recording must be made usi... (more)
A request to inspect a Dash Cam or Body Worn Camera
Videos or Photos recording must be made using the City of Henderson Dash Cam or
Body Worn Camera Videos or Photos Public Records Request. Requests must be made
on a per incident basis. Completed Dash Cam or Body Worn Camera Videos Public
Records Request Forms may be submitted either in-person, via email, or standard
mail, to the Henderson Police Department Public Information Unit. Specific
instructions on the process for requesting Dash Cam or Body Worn Camera Videos
or Photos recordings are contained on the Request Form or by submitting a
request, below using Contact Henderson.
You will be responsible for all costs for redactions if a
request for a copy is made without inspection. Fees cover the time required to
review and redact records in accordance with Nevada law (NRS 289.025 and NRS
239B.030). The cost of the MAV will vary, depending on the redactions, number
of Dash Cam or Body Worn Camera Videos or Photos associated with the incident
and the length of the footage.
Due to technical issues in preparing a Dash Cam or Body
Worn Camera Videos or Photos recording for inspection and the availability of
City personnel to monitor the inspection, requests for inspection may not be
available within 5 business days. Notwithstanding, the City will use its best
efforts to grant a requestor the right to inspect a recording that is a public
record within 5 days.
(FAQ11867)
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Permits: I have an expired permit on my property, what do I need to re-open the permit?- You will need to submit copies of the expired permit, inspection card, and any plans and/or calculations approved by the... (more)
- You will need to submit copies of the expired permit, inspection card, and any plans and/or calculations approved by the City for this permit. You will also need to contact the Building Permit staff to re-open the permit.
(FAQ3365)
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Local law/code: What is the local law/code regarding signs and sign placement?- Henderson Municipal Code Title 19.8 Signs addresses signs and sign placement. You may view and print ... (more)
- Henderson Municipal Code Title 19.8 Signs addresses signs and sign placement. You may view and print HMC 19.8.
(FAQ3389)
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Development Code Book: Where can I purchase a copy of the City of Henderson Development Code Book?- The City of Henderson ... (more)
- The City of Henderson Development Code is currently available online, but may also be purchased in hard copy.
To order, please call 267-1500 or submit your request here using Contact Henderson. A spiral-bound hard copy is $38.00. Please allow at least one week for printing.
(FAQ4080)
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Copy of an Ordinance or Resolution: How do I obtain a copy of an Ordinance or Resolution?- You may view and print recently approved ... (more)
- You may view and print recently approved Ordinances and Resolutions. To obtain a copy of an approved Ordinance or Resolution not listed under this link, you can submit a Records Request by sending an e-mail to ccorecords@cityofhenderson.com
(FAQ3380)
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Business License: How can I obtain copies of business license and compliance records if I'm part of an Inte...- If you are representing a government agency and wish to obtain copies of Business License and Compliance records, please... (more)
- If you are representing a government agency and wish to obtain copies of Business License and Compliance records, please contact the Business License office at 702-267-1730. A License Technician or Compliance Agent will assist you in making the formal written request for copies of the records.
(FAQ11331)
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Baldrige Information Media Request: I am a member of the news media and I would like to request information...- Official members of the news media should submit a case.Common examples of information related to the Natio... (more)
- Official members of the news media should submit a case.
Common examples of information related to the National Baldrige Award are:
* Copy of National Baldrige Press Release
* Copy of Local Baldrige Press Release
* Copy of Award Application
Depending on the item being requested, and whether the supplemental materials already exist, there may be a fee associated with fulfilling the request.
To initiate your request, click on the link below.
(FAQ11851)
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Media – 9-1-1 Audio Recording Request: I am a member of the news media, and I would like
a...- I am a member of the news media, and I would like
information about the city. Official members ... (more)
I am a member of the news media, and I would like
information about the city. Official members of the news media should submit a
case or contact the Police Public Information Office directly.
(FAQ11866)
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Copy of City Charter: How do I get access to or a copy of the City Charter?- The City Charter is part of the Henderson Municipal code. You can view and print the charter at ... (more)
- The City Charter is part of the Henderson Municipal code. You can view and print the charter at Mini TOC: HENDERSON CITY CHARTER - CHAPTER 266, STATUTES OF NEVADA 1971 | Code of Ordinances | Henderson, NV | Municode Library
(FAQ3382)
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Local law/code: What is the local law/code regarding water and sewer fees, rates and charges?- Henderson Municipal Code Title 14.18 Fees, Rates and Charges addresses this concern. You may view and print ... (more)
- Henderson Municipal Code Title 14.18 Fees, Rates and Charges addresses this concern. You may view and print HMC 14.18 .
(FAQ3390)
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Copyright Permissions: How do I request Copyright Permissions?- Please submit a case with the use and the item requesting copyright permissions.... (more)
- Please submit a case with the use and the item requesting copyright permissions.
(FAQ11818)
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City Council Meetings: How do I view/download an agenda, back up material, minutes or video for a City Coun...- Agendas, backup information, minutes, and video can be accessed on the City of Henderson ... (more)
- Agendas, backup information, minutes, and video can be accessed on the City of Henderson OnBase Agenda Online
If you are looking for information older than August 2, 2005, please e-mail ccorecords@cityofhenderson.com
(FAQ3371)
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Local law/code: What is the local law/code regarding handbills and flyers? - Henderson Municipal Code Title 4.12.140, Handbills and Flyers addresses this concern. You may view and print ... (more)
- Henderson Municipal Code Title 4.12.140, Handbills and Flyers addresses this concern. You may view and print
HMC 4.12.140.
(FAQ3385)
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