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Submit a comment/question/concern: How do I submit a comment, concern or question to the Mayor or my City ...- You may submit comments, questions or concerns via Contact Henderson. You may also write to the Office of the Mayor and... (more)
- You may submit comments, questions or concerns via Contact Henderson. You may also write to the Office of the Mayor and Council, P. O Box 95050, Henderson NV 89002.
Comments, questions or concerns relating to Redevelopment Agency or City Council Meeting agenda items submitted via Contact Henderson, after 5:30 p.m. on the day of the meeting, must be presented in person at the meeting to be considered by the Council and included as part of the record.
(FAQ6547)
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Call Mayor or Council: Can I call my City Council Representative?- Yes. The phone number for the Office of the Mayor and City Council is (702) 267-2085. However, requests for service, s... (more)
- Yes. The phone number for the Office of the Mayor and City Council is (702) 267-2085. However, requests for service, speaking engagements, meetings, etc., must still be made in writing in order for us to property consider your request.
(FAQ6548)
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Henderson Pavilion: How can I provide feedback on the future of the Henderson
Pavilion?
- Please select "Submit a Request or Question" and provide your request.... (more)
- Please select "Submit a Request or Question" and provide your request.
(FAQ11452)
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My Elected Official: Who is my elected official?- The Mayor represents the entire city. The members of the City Council live in specific wards. While each City Council ... (more)
- The Mayor represents the entire city. The members of the City Council live in specific wards. While each City Council Representative represents a specific portion, or ward, of Henderson, all of the City Council Representatives are elected at-large by the entire city. You can visit Ward Map to see which Council member represents your ward.
(FAQ6588)
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Meet/Appointment: Can I meet with the Mayor or a City Council Representative?- Yes. However, please bear in mind that the Mayor and City Council Representatives are not full time positions. Most co... (more)
- Yes. However, please bear in mind that the Mayor and City Council Representatives are not full time positions. Most council members have regular, full-time employment and their meeting time is limited.
(FAQ6585)
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City Council Agenda Item: How can I voice my support or opposition to an item on a City Council Agenda? - Please include the hearing date and either the application number or agenda item number when submitting comments.... (more)
- Please include the hearing date and either the application number or agenda item number when submitting comments.
You may submit your comments of support or opposition here through Contact Henderson: just click "submit request." Second, if you received a postcard from the City in the mail, you can check the box "support" or "oppose" (or whatever other options are provided) and mail or fax it back to 702-267-1401 (please address it to "City Clerk").
You can also mail or fax a letter to the Mayor & Council. Our mailing address is:
Mayor & City Council
City of Henderson
PO Box 95050 MSC 142
Henderson NV 89009-5050
Finally, you may speak at a City Council meeting. Meetings are held the first and third Tuesday of every month. See this link for a City Council meeting schedule.
Please note that in order to obtain legal standing for filing an appeal, it is necessary to provide your name and address for the public record, either in writing or in person at the City Council meeting. Anonymous comments will be included in the public record but will not establish standing for appeals.
(FAQ10282)
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Meeting/Appointment: How do I set up a meeting?- You may submit a request electronically through Contact Henderson (click the yellow link below). You may also call (702)... (more)
- You may submit a request electronically through Contact Henderson (click the yellow link below). You may also call (702) 267-2085, or write to the Office of the Mayor and Council, P.O. Box 95050, Henderson, NV 89009.
(FAQ6587)
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Invitation for Mayor or Council: How can I invite the Mayor or Council Representative to attend an event?- Please submit requests for appearances through Contact Henderson or in writing to the Office of the Mayor and Council, 2... (more)
- Please submit requests for appearances through Contact Henderson or in writing to the Office of the Mayor and Council, 240 Water Street, Henderson, NV 89015. Requests should include the name and contact information for the requester, the event venue, date, time and the name of the organization to be addressed.
(FAQ6540)
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Not Available To Meet: What if the Mayor or a City Council Representative is not available to meet?- The Mayor and City Council Representatives have full time staff to help you when you call, write or visit. They work as... (more)
- The Mayor and City Council Representatives have full time staff to help you when you call, write or visit. They work as liaisons between you, the Council and departments within in the city to make sure your needs are met.
(FAQ6586)
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Events/Ceremonies/Ribbon Cuttings/Monthly Meetings: What types of events do the Mayor and Council attend?- The Mayor and Council typically attend a variety of events including groundbreaking ceremonies, ribbon cuttings, communi... (more)
- The Mayor and Council typically attend a variety of events including groundbreaking ceremonies, ribbon cuttings, community organization monthly meetings, etc.
(FAQ6542)
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Request a Proclamation/Commendation: How do I request a proclamation or commendation?- You can request a proclamation online through Contact Henderson, or by writing to the Office of the Mayor & Council, P.O... (more)
- You can request a proclamation online through Contact Henderson, or by writing to the Office of the Mayor & Council, P.O. Box 95050, Henderson, NV 89009. Your request should be detailed and thorough in explaining your rationale in requesting a proclamation and should be clear in requesting how and when the proclamation is to be presented.
(FAQ6551)
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Invitation Advance Notice: How much notice is required to invite a Council Representative to attend my event?- Council Representatives receive numerous invitations. In order to give proper consideration to your request, please all... (more)
- Council Representatives receive numerous invitations. In order to give proper consideration to your request, please allow at least 30 days advance notice.
(FAQ6541)
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Proclamation: What is a proclamation?- A proclamation is an official City of Henderson document granting or proclaiming recognition of a person, place or thing... (more)
- A proclamation is an official City of Henderson document granting or proclaiming recognition of a person, place or thing. Proclamations are granted at the discretion of the Mayor and Council and often involve "naming" a day or specific period of time in recognition of the honoree.
(FAQ6549)
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Event/Appearance/Attendance: What if a City Council Representative is not available to attend my event?- If a City Council Representative is not available we would be happy to work with you to provide a member of our city sta... (more)
- If a City Council Representative is not available we would be happy to work with you to provide a member of our city staff to address your group or organization.
(FAQ6544)
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Group Homes: Could you provide me information regarding Group Homes in Henderson?- Group Homes ‘Neighborhood Care Facilities’ Toolkit provided by the Nevada Department of Health and Human Ser... (more)
- Group Homes ‘Neighborhood Care Facilities’ Toolkit provided by the Nevada Department of Health and Human Services manages several programs that provide and oversee specialized care for individuals who are elderly or who have disabilities living in facilities located in residential neighborhoods. The purpose of this toolkit is to provide local jurisdictions with information about these various types of facilities and indicators that will alert state agencies to assist with ensuring protection of vulnerable persons who live there.
If you encounter a situation in a residential structure with obvious safety problems or that just seems wrong for some reason, we encourage you to contact the state Department of Health and Human Services and/or any applicable local law enforcement or other agency for follow-up. For your reference, the ‘red flags’ listed on this page should prompt a contact to the state Department of Health and Human Services (DHHS) at:
•(775) 684-1030, then press 4
•hcqccomplaint@health.nv.gov
•nkorme@health.nv.gov
Local agencies are asked to assist state regulators in keeping a watchful eye on potential problems in such facilities—not necessarily to make specific judgments about violations or the law, but rather to help identify problems. Below is a list issues that should prompt a contact to state authorities for further investigation:
*Multiple non-related individuals who are elderly or with a disability residing in a family residence without a license and/or where living conditions present a safety concern.
*Individual(s) who are not residents of the home observed to be in charge and providing supervision in a residence without a license and/or where living conditions present a safety concern.
*Individual(s) who are not residents of the home and do not declare themselves to be a health care provider are observed providing assistance to residents(s) with such issues as medications, transfers, ambulation, bathing, grooming, feeding or incontinent care in a residence without a license and/or where living conditions present a safety concern.
*An unusually large number of hospital beds, walking devices, wheelchairs, oxygen concentrators, multiple oxygen canisters or other medical-type equipment observed in a residence without a license and/or where living conditions present a safety concern.
*A pantry, cabinet or other central (locked or unlocked) location containing boxes of medications for multiple non-related individuals in a residence without a license and/or where living conditions present a safety concern.
*House rules, visiting hours, business license or rates posted in a common area of a residence without a license and/or where living conditions present a safety concern.
*Staff schedules, appointments, menus or activity schedules posted in a residence without a license and/or where living conditions present a safety concern.
*Communication log or charts with notes by non-residents in a residence without a license and/or where living conditions present a safety concern.
*Skills training logs and/or schedules.
*No electricity or other utilities to the residence when one or more vulnerable individuals is present.
*Residents present with generally poor health or wandering the area appearing to need of supervision or guidance in a residence without a license and/or where living conditions present a safety concern.
*Residence that presents a safety concern displays or presents a state of Nevada business license.
Examples of “safety concerns”
•Unsanitary conditions such as bed bugs
•Residents present with poor hygiene
•Residents present with erratic behavior (speaking to unseen others; acting irrationally; wearing too many/too few clothes relative to temperature or season; saying things clearly unsubstantiated by facts such as serving in military during the Civil War; spontaneously sharing mental health issues/services)
• Lacking utilities
Facility descriptions
The department’s Bureau of Health Care Quality and Compliance (HCQC) licenses homes for individual residential care and residential facilities for groups, both of which can be located in residential structures. Using the street address, these licensed facilities can be identified at this Link.
(FAQ11189)
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Speaker/Speech: How do I request a member of council to speak to my organization or group?- Speaking requests should be addressed to a specific council member and submitted through Contact Henderson or in writing... (more)
- Speaking requests should be addressed to a specific council member and submitted through Contact Henderson or in writing to the Office of the Mayor and Council, 240 Water Street, Henderson, NV 89015
(FAQ6543)
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Commendation: What is a commendation?- Commendations are similar to proclamations. However, a commendation is simply a recognition granted by the Mayor and Co... (more)
- Commendations are similar to proclamations. However, a commendation is simply a recognition granted by the Mayor and Council for an exemplary act, person or event. It can recognize an outstanding performance, great contributions to the community or a variety of other noteworthy acts. Commendations are somewhat less formal than proclamations and are normally used when there are a number of individuals or honorees.
(FAQ6550)
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Proclamation/Commendation: Are all proclamation and commendation requests honored?- Please note that proclamations and commendations are granted at the discretion of the Mayor and Council. We cannot guar... (more)
- Please note that proclamations and commendations are granted at the discretion of the Mayor and Council. We cannot guarantee that a proclamation or commendation will be granted even though there is a written request.
(FAQ6552)
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