Fire or EMS Report: How do I get a copy of a Fire or EMS report?
- Plese call the EMS Division at (702) 267-2285 or submit a case. ... (more)
- Plese call the EMS Division at (702) 267-2285 or submit a case.
Fire Station Tour or Events: How do I set up a Fire Station Tour or School Visit?
- To set up any Event with the Henderson Fire Department, please click on the link and read our guidelines then fill out t... (more)
- To set up any Event with the Henderson Fire Department, please click on the link and read our guidelines then fill out the e-form.
Fire Department Member: How can I become a firefighter or paramedic?
- Visit the following link for more information:http://www.hendersonfireonline.com/Henderson_Fire_Department/Careers.h... (more)
- Visit the following link for more information:
Paying For Ambulance Transportation: Why do I have to 'pay for' ambulance transportation? I thought that's ...
- If an ambulance responds to an emergency call and the citizen receives treatment at the scene but is not transported to ... (more)
- If an ambulance responds to an emergency call and the citizen receives treatment at the scene but is not transported to a hospital; the cost is covered by the property taxes. A citizen is charged a fee for ambulance service only when they are transported to a hospital for further care. Funding for this service does not come from the property taxes collected and only those people benefiting from this service are required to pay for it. Henderson's ambulance ordinance #2.29.010 sets forth the fees for this service.
Firefighters gym:Why do Firefighters work out at public gyms?
- Fighting fire is a very strenuous activity that requires fire personnel to be in top physical condition. Fire personnel... (more)
- Fighting fire is a very strenuous activity that requires fire personnel to be in top physical condition. Fire personnel are required to keep themselves in top physical shape to ensure that they are capable of operating at peak efficiency when responding to fire calls, vehicle accidents, medical emergencies, entrapments, and all other calls for service.
Department policy reads as follows: "To maintain physical fitness, employees shall work out on duty each (24-hour) shift, emergency workload permitting, for a minimum of one and one-half hours. Physical training will focus on cardiovascular, strength, and flexibility exercises. Employees may work out in station and in other training facilities approved by the Chief."
Each station is equipped with a minimum of work out equipment due to space limitations. Each fire station is staffed with four to ten personnel. In order to ensure that each employee is able to complete a 90-minute workout, employees are permitted to work out in public gyms. Employees who choose to utilize a public gym must pay for their own gym membership.
The number one focus of the Fire Department is rapid response to emergency calls. Therefore, crews are only permitted to utilize gyms in their assigned response district. While working out, the Firefighters carry radios. If a 9-1-1 call is received in the dispatch center, the crew is notified over the radio. If a 9-1-1 call is received while a crew is performing physical fitness training, they cease working out and respond immediately. Because the crew remains in district and available on the radio, response times are not impacted.
Competitive sports are not permitted given the opportunity for injury. Crews are often scheduled for hands-on training at the Fire Training Center. Strenuous fire training may be substituted for the required 90 minutes of physical fitness training.
Studies have shown that regular physical fitness training reduces on-the-job injuries due to sprains and strains, as well as serious medical emergencies, including heart attacks. Unfortunately, cardiac arrest is an all too common occurrence in fire personnel while performing strenuous fire fighting duties. Regular fitness training is therefore essential to ensure the health of employees and to reduce the cost to taxpayers associated with on-the-job injuries.
Studies have also demonstrated that regular fitness training is essential in reducing stress. While responding to emergency fire and medical calls, fire personnel are often witness to stressful events, including devastating injury and death. Therefore, fitness training is a useful tool in assisting employees in dealing with job related stress.
Fire personnel work a 48-hour shift, from 8 a.m. until 8 a.m. the following days. In total, fire personnel spend one-third of their lives on duty. As a result, excluding fitness training while on duty would work against the Department's goal of maintaining a physically and mentally fit workforce.
Home Alarms: Does the City of Henderson Fire Department respond to a request from a home security/alarm mon...
- The City of Henderson Fire Department will not respond to calls from security/alarm monitoring companies unless the resi... (more)
- The City of Henderson Fire Department will not respond to calls from security/alarm monitoring companies unless the resident or someone else sees or smells smoke.
The department will respond to automatic alarms at schools and health care facilities. The department will also respond to water flow alarms which indicate that a sprinkler system has been activated.
If have any questions or require further information, please contact Deputy Chief Shawn White at (702) 267-2214. Or you can email him at firstname.lastname@example.org
Locked Keys In Car: I locked my keys in the car, will you send an engine company to unlock it?
- If it is an emergency (i.e., child or animal locked inside), the City of Henderson Fire Department will respond. If it i... (more)
- If it is an emergency (i.e., child or animal locked inside), the City of Henderson Fire Department will respond. If it is not an emergency, please contact a local locksmith.
Old Gasoline/Oil: What do I do with old gasoline/oil/paint that I don't want?
- Household hazardous waste, such as used motor oil, paint, and pesticides can be taken to the Republic Services transfer ... (more)
- Household hazardous waste, such as used motor oil, paint, and pesticides can be taken to the Republic Services transfer station located at 560 Cape Horn Drive in Henderson or their recycling center located at 333 West Gowan Road in North Las Vegas. You can contact Republic Services at 735-5151 or visit the Republic Services website
to verify what materials can be accepted at their drop-off locations and to inquire about days and hours of operation. Residents who are already customers of Republic Services for residential trash collection will not be charged a fee however you will be required to show a copy of your last Republic Services residential bill and valid photo identification.
Additionally, some wastes such as used motor oil and lead-acid car batteries can be taken to local businesses that send the items out for recycling. For more information on this subject, contact the Southern Nevada Recycling Coordinator at 1-800-597-5865 or visit the Southern Nevada Recycling website.
Request a Fire Station Tour: How many people can attend a fire station tour?
- 30 people is our maximum number. ... (more)
- 30 people is our maximum number.
Patient Care: Who do I speak with regarding medical treatment - how a patient was treated?
- The Fire Department Emergency Medical Services (EMS) Division can address your concerns. Their number is (702) 267-2292... (more)
- The Fire Department Emergency Medical Services (EMS) Division can address your concerns. Their number is (702) 267-2292.
Explorer Program: Do you have an Explorer Program?
- Yes, please visit http://cityofhenderson.com/fire/community-programs/explorer-program... (more)
- Yes, please visit
What is the Get Ready Stay Ready program?
- "Get READY! Stay READY!" is a year-long education and outreach campaign that focuses on family readiness and emergency p... (more)
- "Get READY! Stay READY!" is a year-long education and outreach campaign that focuses on family readiness and emergency preparedness for our entire community. It includes significant outreach using flyers, live presentations at schools, civic groups, Homeowner's Associations, etc. It also includes a series of short videos that cover a variety of emergency preparedness topics with important tips for you and your family.
Request a School Visit: Can I get a firefighter to come out and do a school visit?
- Yes, you can request a fire crew to come to do a school visit. Please review the following guidelines: School vi... (more)
- Yes, you can request a fire crew to come to do a school visit. Please review the following guidelines:
- School visits are only scheduled on Fridays at 10:00 a.m.
- Please select the fire station nearest to your school. Fire Station Locations & Map
- Please note that school visits are approximately one hour.
- All requests are at a first on a "first come first serve" basis.
- If you event is scheduled and special fire operations are set after your selected date, we will contact you and reschedule your date.
Lost Items: Who do I contact regarding personal items lost during ambulance ride?
- The Emergency Medical Services (EMS) Division can address your concerns. Their number is (702) 267-2292. ... (more)
- The Emergency Medical Services (EMS) Division can address your concerns. Their number is (702) 267-2292.
Request a Fire Station Tour: What happens when a call for service occurs during my event?
- If a call for service should occur please note:All fire stations are on an "on-call" status, which means ... (more)
- If a call for service should occur please note:
- All fire stations are on an "on-call" status, which means that they have to respond to dispatch for an emergency, even during a station tour.
- If the crew is not at the station when you arrive, please wait, they may be back in 10-20 minutes.
- During the station tour, if crews receive a call for service, you will be escorted out of the station and to a safe place to watch the fire engine leave in an emergency.
- If for any other reason your event is cancelled, it can be rescheduled.
Request a Fire Station Tour: When can a fire station tour be scheduled?
- Morning station tours are scheduled for 10:00 a.m.Afternoon station tours are scheduled for 4:00 p.m.... (more)
- Morning station tours are scheduled for 10:00 a.m.
Afternoon station tours are scheduled for 4:00 p.m.
Station tours occur only on Fridays and Saturdays.
Homeland Security Colors: What do the different threat colors mean with regard to Homeland Security / Green...
- Ryan Turner, our Emergency Management Coordinator, can answer your questions. His number is 702-267-2212. Or you can ob... (more)
- Ryan Turner, our Emergency Management Coordinator, can answer your questions. His number is 702-267-2212. Or you can obtain local emergency information on the City's Web site, or national information at www.dhs.gov/dhspublic.
Request for Fire Station Tours/School Visits: How long is a fire station tour or a school visit?
- Fire station tours and school visits last approximately one hour.... (more)
- Fire station tours and school visits last approximately one hour.