I am a property manager/realtor/other agent: How can I get immediate service at a property?
• Service must currently be locked off
• Request must be received prior to 3:00 p.m. on a regular workday
• All existing accounts from the requestor must be current
• No past due balances/liens may be present on the location
To request same day service, please complete a case through Contact Henderson. Indicate “SAME DAY FEE ACCEPTED” in the Your Request description box and use the current date for Requested Action Date. The required service fee will be applied to your first billing. No fee will be charged if the criteria are not met or other issue prevents same day completion of the request.