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Water Pressure Problem: I think I have a problem with my water pressure.Many pressure problems are associated with malfunctioning or improperly maintained water softeners. An easy test to determine if your water softener is causing a pressure problem is to place the softener in by-pass mode (which allows un-softened water and full pressure beyond the softener). The by-pass valve (Click here to view by-pass valve in a new window) is usually installed where the water enters and leaves the softener. If placing the softener in by-pass corrects your pressure problem, it is recommended that your softener be serviced. A pressure reducing valve is a common cause for pressure related problems. A pressure reducing valve is typically located in the garage where water enters a home from the street. In some instances, pressure reducing valves have been located below grade in resident’s yards. The primary function of a pressure reducing valve is to reduce the water pressure entering the home from the City’s water supply. These valves can be adjusted by a qualified individual, typically a plumber. The majority of homes located in the Anthem area had pressure reducing valves installed by the home builder during construction. Replacement valves can be purchased at your local home improvement store and are typically priced around $100. Is there a humming or whistling noise coming from the PRV while water is flowing through it? If so, your PRV is most likely causing your pressure related problem, recommend servicing the valve or call a plumber. Is your in-home pressure higher than in the past? If so, your pressure reducing valve is most likely causing your pressure related problem, recommend servicing the valve or call a plumber. Does the pressure start higher and becomes lower? If so, your pressure reducing valve is most likely causing your pressure related problem, recommend servicing the valve or call a plumber. Another common source of pressure related issues are caused by partially open or closed valves. Valve utilized while performing plumbing work should be checked to ensure they are in the full open position. Valve with a hand wheel (Click here to view hand wheel valve in a new window) are generally a gate valve and have been known to break in the closed position. If the hand wheel continue to spin freely in either direction with no sign of resistance, the valve is most likely broken. Recommend replacement or call a plumber. Your pressure problem is most likely associated with your hot water heater or a hot water recirculation system. Recommend service or call a plumber. If you need further assistance you may enter a case in Contact Henderson or call the Department of Utility Services' Customer Care Center during regular business hours Monday through Thursday from 7:30 a.m. til 5:30 p.m at 702-267-5900. (FAQ4493)
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