This action requires a request through Contact Henderson to be completed, including all pertinent information: Contractors Company Name and address, Field Contact information, Project Name and Location, Permit Number, description and location of the work, maps, the reason for the shutdown request, date requested, and duration of the shutdown.
Your request must be submitted at least 5 business days prior to the requested date, excluding Holidays, Saturdays, or Sundays. City of Henderson Public Works Quality Control will review your request for pertinent information that is needed to process your request. Your request will be forwarded to our Utilities Water Operations Department when all necessary information has been provided.
The request will be reviewed by the City of Henderson Water Operations Section. Requester will be contacted to coordinate the shutdown based on City of Henderson’s research and availability. Any shutdowns that affect current water customers will require written notification to those customers 24 hours prior to the shutdown to be completed by requester. Shutdowns affecting businesses and /or several customers may require work to be done during off hours. Water main shutdowns for private water systems require the shutdown to be facilitated through Meter Services Department. Contact City of Henderson Mater Meter Services to request a Meter Shutdown.
