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Featured Questions
Where can I get more detailed information about undergrounding utilities?- For more information, please visit the ... (more)
For more information, please visit the City's website.
(FAQ9918)
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Who can start a project?- Both private and assessment district processes require one or more property owners to act as the neighborhood liaison be... (more)
- Both private and assessment district processes require one or more property owners to act as the neighborhood liaison between neighbors and the City and/or utility company representatives. The property owner informally surveys all affected property owners in the area to determine if there is sufficient support for undergrounding. The City will assist in creating a boundary map for the project based upon the information gathered from the survey.
(FAQ9917)
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What is the difference between a private project and an assessment district?- Private projects involve property owners working together with the utility companies to accomplish the undergrounding... (more)
Private projects involve property owners working together with the utility companies to accomplish the undergrounding privately. Assessment districts involve property owners that petition the City to form an assessment district.
(FAQ9916)
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How can I report a tripping hazard in the street or on a sidewalk?- To report a tripping hazard in the public right of way, please click ... (more)
- To report a tripping hazard in the public right of way, please click HERE, or you can call the Public Works Department directly at (949) 497-0711 during normal business hours.
If the tripping hazard can potentially cause an accident or is hazardous, please call Police Dispatch at (949) 497-0701.
(FAQ10130)
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What is the Disposable Bag Ordinance?- O... (more)
- Ordinance Summary
(FAQ9132)
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How do I register for a recreation class?- You can register ONLINE... (more)
You can register ONLINE, by mail, or in person at the front counter of the Community Services Department located at 515 Forest Ave, Laguna Beach, CA 92651. For additional information on how to register for recreation classes please call (949) 464-6645.
(FAQ9238)
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How can I find out if work that is being done has a permit?-
... (more)
You may contact the Building Division at 949-497-0715 to find out if work being done is permitted.
(FAQ9214)
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What are the fare rates for the City's Trolley system?- All Trolley service is now provided free of charge.... (more)
- All Trolley service is now provided free of charge.
(FAQ9513)
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How do I request service for a pothole/graffiti/tree maintenance/etc.?- To report a problem, ple... (more)
- To report a problem, please click HERE.
You can also call us at (949) 497-0711 Monday through Friday from 8:00 a.m. through 5:00 p.m.
(FAQ10926)
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When do the Summer Trolleys operate?- The Summer Festival Trolley Service operates from the end of June until the day before Labor Day. Exact start date... (more)
- The Summer Festival Trolley Service operates from the end of June until the day before Labor Day. Exact start date varies each season. Trolleys operate daily from 9:30 a.m. until 11:30 p.m. daily along three routes: North, South and Canyon.
(FAQ9518)
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My neighbor's trees are blocking my view. Is there an ordinance that regulates the height of trees or hedges?- If the property does not have an approved landscape plan and/or design
review conditions related to landscaping, then ... (more)
- If the property does not have an approved landscape plan and/or design
review conditions related to landscaping, then there are no restrictions
on the height of the vegetation or the type of vegetation that can be
planted. If trees impede a property owner's view, the property owner can
file a View Restoration Claim under LBMC Chapter 12.16. If hedges block
a property owner's view, sunlight or there is a safety concern, the
property owner can file a Hedge Height Claim under LBMC Chapter 12.14
for the City to determine if a valid obstruction exists and if so,
require specific remediation. Click HERE for more information on the City's website.
(FAQ11151)
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Which building projects require a permit?- Permits are required when you are constructing, altering, moving, adding to, repairing or demolishing a structure on pri... (more)
- Permits are required when you are constructing, altering, moving, adding to, repairing or demolishing a structure on private property within the City of Laguna Beach. A building permit is required within or on the exterior of any structure. A permit is also required for patio covers, decks, garden and retaining walls, swimming pools, spas, air conditioners, sprinklers, water heaters, furnaces and gas lines. Work authorized by a permit must have City inspections during and at the completion of the work before the project can be considered complete.
(FAQ8760)
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Are leaf blowers allowed in the City?- The use of electrical or gasoline powered blowers, such as commonly used by gardeners and other persons for cleaning law... (more)
- The use of electrical or gasoline powered blowers, such as commonly used by gardeners and other persons for cleaning lawns, yards, driveways, gutters and other property is prohibited at all times within the city limits.
(FAQ9069)
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How do I report Graffiti?- To report any graffiti, please submit your request ... (more)
To report any graffiti, please submit your request HERE.
To report graffiti on public property you can call the Public Works Department at (949) 497-0711. To report graffiti on private property call the Code Enforcement main line at (949) 497-0301.
You will need an address of the location when reporting all graffiti.
(FAQ8950)
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My neighbor's trees are blocking my view. Is there an ordinance that regulates the height of trees or hedges?- If the property does not have an approved landscape plan and/or design review conditions related to landscaping, then th... (more)
- If the property does not have an approved landscape plan and/or design review conditions related to landscaping, then there are no restrictions on the height of the vegetation or the type of vegetation that can be planted. If trees impede a property owner's view, the property owner can file a View Restoration Claim under LBMC Chapter 12.16. If hedges block a property owner's view, sunlight or there is a safety concern, the property owner can file a Hedge Height Claim under LBMC Chapter 12.14 for the City to determine if a valid obstruction exists and if so, require specific remediation. Click HERE for the Municipal Code.
(FAQ9130)
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What building codes are enforced in Laguna Beach?- California Building Code 2019 edition; Laguna Beach Muni... (more)
- California Building Code 2019 edition; Laguna Beach Municipal Code.
(FAQ9213)
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Do I need a building permit for minor projects such as patios and walls, or interior bathroom or kitchen ...-
The majority of site improvements require a building permit however there are certain minor improvem... (more)
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The majority of site improvements require a building permit however there are certain minor improvements and repairs which may not. To ensure that your project is in compliance with City regulations, it is best to check with Community Development Department staff before beginning construction.
(FAQ9199)
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Do I need a Business License?- A business license is required for all businesses that are located or doing business within the City. ... (more)
- A business license is required for all businesses that are located or doing business within the City.
To apply online for a business license click HERE.
Additionally, applications can be obtained from the Cashier's desk at City Hall or by clicking HERE.
Business license questions may be answered between 7:30 a.m. and 4:00 p.m., Monday through Friday by calling (949) 497-0317.
(FAQ8656)
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How long do the meters operate?- Daily metered street parking is available and enforced from 8am-9pm at all meters in the downtown area and until 7p.m. o... (more)
- Daily metered street parking is available and enforced from 8am-9pm at all meters in the downtown area and until 7p.m. outside of downtown. Credit cards and quarters are accepted at all parking meters.
(FAQ8752)
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I am a homeowner and I am thinking of adding a room to my house. What do I need to do?- Contact the Community Development Department at (949) 497-0712 or visit the Community Development Department public ... (more)
Contact the Community Development Department at (949) 497-0712 or visit the Community Development Department public counter and speak with a City Planner.
(FAQ8770)
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My neighbor is making a lot of noise in their garage. What are the restrictions?- The operation of a business out of a garage is prohibited. Individuals are allowed to work in their garages for mino... (more)
The operation of a business out of a garage is prohibited. Individuals are allowed to work in their garages for minor home remodeling projects or hobbies.
(FAQ9118)
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Can trash receptacles be stored in public view?- No, trash receptacles must be stored out of public view. Areas for trash and outdoor storage shall be provided on each p... (more)
- No, trash receptacles must be stored out of public view. Areas for trash and outdoor storage shall be provided on each property. Such areas shall be designed to conceal all trash and stored material from public view.
(FAQ9121)
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Cool roofs, when are they required?- ... (more)
The California Energy Commission (CEC) has adopted new requirements for re-roofing projects (Title 24). Reroofs shall comply with cool roofs requirements when one of the following conditions exist: 1). more than 50% of the exterior surface of the roof is replaced; or 2). more than 1,000 sq ft of roof is replaced. If your roof’s slope is less than or equal to 2:12, then compliance is NOT required in climate zone 6 (entire City of Laguna Beach). White roofs are not allowed in Laguna Beach.
(FAQ9215)
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How do I apply for a building permit?- ... (more)
Building permit applications must be submitted on forms provided by the Department of Community Development, Building Division. An application for a building permit may be obtained at the Building Division counter or online (application).
(FAQ9208)
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My neighbor's tree overhangs into my property.- This is a civil matter and there is no ordinance that regulates this type of encroachment. It is the City's goal that ne... (more)
- This is a civil matter and there is no ordinance that regulates this type of encroachment. It is the City's goal that neighbors will work together on a resolution.
(FAQ11150)
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How do I report a pothole in the street?- To report a pothole or non-emergency situation that requires attention, please click ... (more)
- To report a pothole or non-emergency situation that requires attention, please click HERE. Please be sure to include a brief
description of the situation including the closest address and cross
streets. Please give your name and a telephone number where we can
reach you in case we need to contact you for clarification.
(FAQ9612)
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Do I need a permit to remove a tree from my property?- Trees that are on the CIty's heritage tree list, trees that are part of a landscape plan approved through the design rev... (more)
- Trees that are on the CIty's heritage tree list, trees that are part of a landscape plan approved through the design review process, and privately maintained trees in the public right of way all require a City permit prior to removal/ Refer to Municipal Code Chapter 12.06 for additional information related to the process.
(FAQ11759)
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Where is the Laguna Beach Animal Shelter?What are the hours of operation?Where can I park? - Where is the Laguna Beach Animal Shelter? Clic... (more)
- Where is the Laguna Beach Animal Shelter? Click HERE
What are the hours of operation? Click HERE
Where can I park? Click HERE
(FAQ10957)
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How long can I park my car at a metered parking space?- All parking meters indicate the hourly cost and the maximum time a vehicle may be parked at the meter.... (more)
- All parking meters indicate the hourly cost and the maximum time a vehicle may be parked at the meter.
(FAQ9593)
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How do I get a parking permit?- All parking permits can be purchased over-the-counter at the City Hall Cashier Counter, Monday through Friday... (more)
All parking permits can be purchased over-the-counter at the City Hall Cashier Counter, Monday through Friday 8 a.m.-5:00 p.m.
Additionally, Shopper Permits can also be purchased online by clicking HERE.
(FAQ8742)
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How do I apply for a Conditional Use Permit? What is a Conditional Use Permit?- The purpose of a Conditional User Permit is to allow for special consideration of certain specified uses which may or ma... (more)
- The purpose of a Conditional User Permit is to allow for special consideration of certain specified uses which may or may not be compatible with an area depending on the specifics of the particular project. Since a zoning ordinance cannot be drafted to deal equitably with every circumstance, the “use permit†process gives the City sufficient flexibility to determine whether a specific land use on a given site will be compatible with the neighborhood and the General Plan. In reviewing a “use permit†application, the staff and Planning Commission will evaluate such items as building placement and size, traffic generation, noise, hours of operation, adequacy of parking, circulation, proposed merchandise, landscaping and overall compatibility of the use with adjoining properties and other related development impacts. Conditions may be imposed as necessary to insure that the proposed use will be compatible with the environment and surrounding neighborhood.
(FAQ9093)
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What should I do about a truck, trailer, boat, camper, or jet ski parked in the street or in my neighborhood?- Trailers, campers, boats and other mobile vehicles or equipment stored or parked in front yards and/or setback areas or ... (more)
- Trailers, campers, boats and other mobile vehicles or equipment stored or parked in front yards and/or setback areas or on vacant property, except as expressly permitted pursuant to Title 25 of the Municipal Code, are considered a public nuisance and are not allowed. Please contact the Police Department regarding any vehicular violations.
(FAQ9124)
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How long is my permit valid?- ... (more)
A building permit is valid for 180 days from the date of issuance. It may continue to be renewed every 180 days thereafter by obtaining a required City inspection, which will demonstrate progress is being made in completing the work. If work authorized under a permit is suspended for 180 days or more, the building permit will automatically lapse. A new building permit may be obtained by paying a renewal fee, provided not more than one year has lapsed since the last required inspection. If more than one year has lapsed since the last inspection, full fees will be required to reissue or renew the building permit.
(FAQ9207)
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What permits, other than a business license, are required to open a restaurant?- Any business serving food requires an Orange County health permit and inspection. Contact the Orange County Environme... (more)
Any business serving food requires an Orange County health permit and inspection. Contact the Orange County Environmental Health Care Agency at (714) 667-3600 for related information. A liquor license and Conditional Use Permit is required if you intend to sell/serve alcoholic beverages. You will need to confirm that the proposed location has adequate parking that meets the Zoning Code.
(FAQ8661)
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Is city approval required to make minor improvements to the tenant space I want to locate my business in?- Most tenant improvements, ranging from simple improvements to more complex improvements, require a building permit. You ... (more)
- Most tenant improvements, ranging from simple improvements to more complex improvements, require a building permit. You may obtain additional information about building permits from the Building Counter, and/or by reviewing "frequently asked questions" regarding Building Permits. The Building Counter is open Monday through Friday from 8:00 a.m. until 5:00 p.m.. You may also contact Building Permit staff by telephone at (949) 497-0715.
(FAQ8659)
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My neighbor's outdoor lights shine into my home at night, what can I do?- Light trespass that results in glare is prohibited. All outdoor lighting must be hooded, fully shielded, and aimed do... (more)
Light trespass that results in glare is prohibited. All outdoor lighting must be hooded, fully shielded, and aimed downward. Mercury vapor and low pressure sodium lighting are not permitted for street lighting and commercial applications. If you have a conflict with your neighbor regarding lighting, first contact your neighbor using the sample letter in the "Good Neighbor Lighting Ordinance" to mediate the problem amicably before filing a complaint with the City.
More information can be found on the City's website "Good Neighbor Lighting".
(FAQ9119)
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What Goes Where?- The gray-lidded cart is for recyclables, the green-lidded cart is for green waste, and the blue-lidded cart is for t... (more)
The gray-lidded cart is for recyclables, the green-lidded cart is for green waste, and the blue-lidded cart is for trash - household waste that cannot be recycled. Generally, only items that are placed in the carts will be collected. Recyclables include glass, plastics containers, aluminum, metals and clean paper such as junk mail, envelopes, cereal and food boxes, cardboard, magazines - just about anything that tears! Green waste includes all yard trimmings, grass, tree branches, sawdust, green plants, weeds, etc. - basically, all organic materials generated from your yard work. When in doubt, throw it out with the trash. This will minimize contamination.
(FAQ8893)
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Are there restrictions on the heights/types of plants/trees that can be planted on a residential property?- Parcels with an approved landscape plan from Design Review will be
conditioned with the type and number of plants and ... (more)
- Parcels with an approved landscape plan from Design Review will be
conditioned with the type and number of plants and may have maximum
allowable height limits established for the vegetation. Parcels with a
Hedge Height Claim ruling will have the hedge conditioned with a
specific height. Parcels without a Design Review approved landscape plan
or Hedge Height Claim ruling are not restricted to a height requirement
or the type of plant material on the parcel.
(FAQ11152)
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How do I report debris in the public right of way?- To report debris in the public right of way, please ... (more)
- To report debris in the public right of way, please click here to fill out a customer service request form, or you can call the Public Works Department directly at (949) 497-0711 during normal business hours.
If the debris can potentially cause an accident or is hazardous, please call Police Dispatch at (949) 497-0356.
(FAQ9614)
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How much does it cost to park for one hour?- The cost per hour to park is posted at each parking lot. The price will vary depending upon the location of the lot.&nbs... (more)
- The cost per hour to park is posted at each parking lot. The price will vary depending upon the location of the lot. The hourly rate range is $1.00/hour to $3.00/hour.
(FAQ9599)
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How do I get a copy of a City Document?- Copies of Public Records may be obtained by submitting a public records request through the online portal: ... (more)
- Copies of Public Records may be obtained by submitting a public records request through the online portal: Laguna Beach, CA Records Requests - Make a new request (justfoia.com)
You may access online documents through the City's Records Management Program public portal: Records Search | Laguna Beach, CA (lagunabeachcity.net)If you would like to browse/search archived Minutes, Resolutions and Ordinances for City Council or information for Planning Commission and other City Boards/Commission/Committees, please click here.
(FAQ8675)
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When will the inspector come out after I request an inspection?- ... (more)
Inspection requests received before 4:00 pm Monday – Friday will be scheduled for the following business day. Inspection requests made after 4:00 pm will be scheduled for the 2nd business day.
(FAQ9212)
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How do I determine if my business is allowed at the location that I have selected?- The City's Zoning Ordinance permits certain types of businesses in specific areas of the City. Planning staff will as... (more)
The City's Zoning Ordinance permits certain types of businesses in specific areas of the City. Planning staff will assist you at the Planning Counter in determining an appropriate location for your business. For example, some businesses (uses) in various zoning districts require a Conditional Use Permit. Information Guides that describe the various City land use review and approval processes, including the Conditional Use Permit process, are available at the Planning Counter or online. Planning staff is available at the Planning Counter Monday through Friday from 8:00 a.m. - 5:00 p.m. You may also contact a planner by telephone at (949) 497-0713, between 8:00 a.m. and 5:00 p.m., Monday through Friday.
Conditional Use Permit Info Guide
(FAQ8658)
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What are the hours for engaging in maintenance of real property (mowing, home improvement projects not requ...- Hours are 8:00 am-6:00 pm. Trimming or pruning with chainsaws or mulching machines is restricted to 8:00 a.m. - 6:00... (more)
Hours are 8:00 am-6:00 pm. Trimming or pruning with chainsaws or mulching machines is restricted to 8:00 a.m. - 6:00 p.m. Monday through Friday and 10:00 a.m. - 5:00 p.m. Saturdays. Not allowed on Sundays or Federal holidays.
(FAQ9113)
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How do I know where my property lines are located?-
A boundary survey is the only way to precisely locate property boundaries. There may howeve... (more)
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A boundary survey is the only way to precisely locate property boundaries. There may however be information in City records to help estimate property lines. These records may be accessed via the City’s website or by stopping by the Community Development counter at City Hall.
https://www.lagunabeachcity.net/government/departments/community-development/property-information-rprs#!/
(FAQ9200)
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My neighbor's air conditioner compressor (AC) is making a lot of noise, what can I do about it?- Neighbors should try to mediate a solution. The City does not regulate the installation and use of window ACs. An A... (more)
- Neighbors should try to mediate a solution. The City does not regulate the installation and use of window ACs. An AC compressor unit installed as part of an approved plan is regulated.
(FAQ9162)
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I sold my car, how do I get a replacement permit?- Parking permits are not transferrable from one vehicle to another. If you sell your car or if your car is in an accident... (more)
- Parking permits are not transferrable from one vehicle to another. If you sell your car or if your car is in an accident you must return your old permit to receive a new parking permit for your current vehicle. If you do not have your old permit, the DMV Release of Liability or a repair order from the auto repair show must be presented in order to receive a replacement permit. The permits are designed to tear apart and will read VOID after being removed from your vehicle. Write down the number of the current permit before removing it from the vehicle. The fee for a replacement permit is $2.00. For further questions please call 949.497.0346
(FAQ8749)
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How much does it cost to use the pool? - Drop in price is $2.00.A punch-pass, good for 20 uses, costs $30.00, with no expiration date.... (more)
- Drop in price is $2.00.
A punch-pass, good for 20 uses, costs $30.00, with no expiration date.
Yearly pass is $150.00.
(FAQ9233)
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Does the city have sign regulations that are applicable to my business?- Yes. Laguna Beach has a sign ordinance that governs all signs. Planning staff will assist you at the Planning Counter... (more)
Yes. Laguna Beach has a sign ordinance that governs all signs. Planning staff will assist you at the Planning Counter to determine the sign standards applicable to your business site, building and/or suite. Please refer to the "frequently asked questions" regarding signs for additional information. You may also contact planning staff by telephone for information regarding the City's sign standards.
Sign Permit Application and Regulation Provisions
LBMC 25.54
(FAQ8660)
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How do I get the City to address a traffic or parking related request?- ... (more)
- https://www.lagunabeachcity.net/government/departments/police/police-administration/parking-services
(FAQ8843)
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