Frequently Asked Questions

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Sewer Odors: I smell a sewer odor. How do I report it?

While sewers, by nature, have an unpleasant odor, you should not be able to smell sewer odor at a home or business. Sewer odors could indicate a problem with plumbing or pretreatment systems. If you smell sewer odor emanating from your home or a Henderson business, please submit a case, and provide as much detail as possible, including time of day and exact address of the problem, if possible. Our staff will investigate.