Frequently Asked Questions

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FAQ

By Department Parks and Recreation


Pool Information: Where are your pools located, the hours, and admission?
The hours vary depending upon the pool and the time of year; for the most up-to-date information, visit our ... (more)

Fitness programs: What fitness programs are available?
Healthy Henderson is the Parks and Recreation Department's fitness, health and wellness program. Fitness room packages a... (more)

Room Rentals at Recreation Centers: Do you have rooms that are available for rental?
Rooms are available for rental at our recreation centers (pending scheduling availability). For details, please visit th... (more)

Park Reservations: How can I reserve an area of a park for parties and other events?
Our Parks Reservations office handles reservations for all Henderson parks. Their number is 702-267-5707 and office hour... (more)

Activity Registration: How can I register for a Parks and Recreation class, program, activity, or event?
You may register for any of our programs (except adult sports leagues) ... (more)

Cornerstone Park: Will fishing, swimming, and the use of remote-controlled boats be allowed at Cornerstone...
Cornerstone Park is expected to open in October 2012. While the park does feature a lake, it is not intended for recreat... (more)

Recreational Swimming:What is recreational swimming?
Recreational swimming is open to all members of the public and includes the shallow areas of our pools. This is in contr... (more)

Park Rules: Is there a listing of park rules?
A listing of park rules is available at each one of our parks. Please note that all use of City of Henderson parks and t... (more)

Henderson Senior Center: What is the status of the Henderson Senior Center?
The Henderson Senior Center permanently closed on June 30, 2010. Adults 50+ are encouraged to make use of the amenities ... (more)

Meals on Wheels: What are the eligibility requirements for the Meals on Wheels program?
Eligibility requirements for Meals on Wheels include being a City of Henderson resident, at least 60 years of age, and h... (more)

Senior Facility: Where is Heritage Park Senior Facility?
Heritage Park Senior Facility for 50+ adults is located at 300 S. Racetrack Rd. (at Burkholder Boulevard). The phone num... (more)

Pickleball: Does the City of Henderson have any pickleball courts?
The City of Henderson Parks and Recreation Department has three tennis courts striped for pickleball. Two are located at... (more)

Sports field usage: How can I reserve a City of Henderson sports field?
All field usage is scheduled by the Parks and Recreation Department's Sports office using field allocation policies and ... (more)

Youth Programs: What programs are available for my kids before and after school or during school breaks?
Our Youth Enrichment office can provide information about before- and after-school programs as well as programs offered ... (more)

Tax ID Number: What is the City's tax ID number?
The City's tax ID number is EIN 88-6000720. ... (more)

Contract Instructor: How do I become a contracted instructor for the Parks and Recreation Department?
Interested individuals wishing to instruct a class or workshop may complete an application through Contact Henderson. Su... (more)

Volunteer Opportunities: Does the Parks and Recreation Department offer volunteer opportunities?
The Parks and Recreation Department offers a variety of volunteer opportunities to suit suit most interests and schedule... (more)

Pets and Parks: Are pets allowed in the parks?
Pets are allowed in the parks but they must be leashed at all times. Some other rules include not playing in the splash ... (more)

Henderson Happenings Brochure: How can I obtain a copy of your brochure, Henderson Happenings?
Our recreation brochure is called Henderson Happenings and is available at every Henderson recreation center and indoor ... (more)

Online Registration: What is available for online registration?
Online registration is available for the majority of our classes, events and programs (anything listed in Henderson Happ... (more)

Online Registration: How do I register online?
You can register for most of our programs and activities (with a few exceptions) right online 24 hours a day, seven days... (more)

Contract Instructor: What kind of classes/workshops does the Parks and Recreation Department look to offer?
We look for classes and workshops that are unique or fill a community need, are marketable, and aren't already being off... (more)

Splash Pads: When are splash pads at the parks available and which parks have them?
Splash pads are available 9:00 a.m. to 9:00 p.m., May 1 through Sept. 30. Splash pads at Acacia Park and Hayley Hendrick... (more)

Rental Rebate Program: Where can I get a form for the Senior Rental Rebate program?
Nevada offers a Senior Citizen Tax Assistance/Rental Rebate program to persons 62 years of age and older whose annual ho... (more)

Kids Zone/Teen Kamp payments: How do I make Kids Zone and Teen Kamp payments?
The first step is to reserve each week for which the child is expected to participate in Kids Zone (or Teen Kamp) with a... (more)

Before- and After-School Programs: What before and after-school programs are available?
We offer a variey of programs, including Safekey and Teen Scene. To learn more, visit us ... (more)

Metal detecting: Is metal detecting allowed in City of Henderson parks?
The use of personal metal detecting devices is allowed, but the digging of any holes or damaging of any turf is expressl... (more)

Sports Registration: How do I register for adult sports leagues (basketball, baseball, soccer, flag footbal...
The Sports office handles registration for City of Henderson sports leagues. Their number is (702) 267-5717. Additional ... (more)

Lifeguard certification: Do you offer lifeguard certification programs?
Yes, we regularly offer lifeguard training certification programs at our pools and aquatic complexes. To see what is cur... (more)

Refund Requests: How do I request a refund for a class or program?
You can view the Parks and Recreation Department's refund policy... (more)

Contract Instructor: What is a contract instructor for the Parks and Recreation Department?
Contract instructors are independent contractors that are under contract with the Parks and Recreation Department. The ... (more)

Future Parks and Trails: How can I find out about future parks and trails in my community?
The City's Website is a great source to learn about ... (more)

Contract Instructor: What does the Parks and Recreation Department look for in a contract instructor?
We are always looking for motivated, energetic and professional contract instructors to teach classes that enhance the v... (more)

Tree Memorial: How do I get a tree memorial?
The Celebrate Life Commemorative Program provides an opportunity to pay a long-lasting tribute to an individual or occas... (more)

Clean ups: Is a trailer available for use for neighborhood cleanups and community projects?
Yes! The City of Henderson Commemorative Beautification Commission and the Parks and Recreation Department have a 20-foo... (more)

Summer camps: Does the City of Henderson offer summer camps for children?
Yes, we host several seasonal programs when school is not in session. Visit the City of Henderson Parks and Recreation D... (more)

Meals on Wheels: What is the Meals on Wheels program?
The Meals on Wheels program delivers meals on weekdays to qualifying homebound seniors. For additional information, clic... (more)

Damage or Vandalism: Who do I contact if I see damage or vandalism at a City of Henderson park?
To report damage or vandalism at a City of Henderson park, please call 267-4027 or e-mail joanne.wershba@cityofhenderson... (more)

Project GREEN: What is Project GREEN?
Project GREEN is the City of Henderson's 2.5-mile habitat restoration program located between Arroyo Grande Boulevard an... (more)

Therapeutic Recreation: What kind of inclusion (adaptive) classes and programs (therapeutic recreation) do...
Therapeutic Recreation & Inclusion Services can answer your questions. Their number is (702) 267-4065. For a listing of ... (more)

Bees: Where do I call to report bees?
If you have found bees on your property, call the Bee Hotline at 229-2000 or 385-5853 for a listing of Bee Hotline appro... (more)

Park and Trail Hours: What hours are the parks and trails open?
All parks are open daily from 6:00 a.m. to midnight. Reservation hours are 8:00 a.m. to 11:30 p.m. All trails are open d... (more)

Anthem Hills Park: Where is Anthem Hills Park?
Anthem Hills Park is located at 2256 N. Reunion Drive (Reunion Drive and Sonatina Drive). Click... (more)

Bird Viewing Preserve: Where is the Henderson Bird Viewing Preserve?
The Henderson Bird Viewing Preserve is located at 350 E. Galleria Dr. For additional information and a map, visit us ... (more)

Reservations for Las Vegas parks: Where do I call to make a reservation for parks outside Henderson?
Click on the appropriate agency or call them directly. Clark County (702) 455-8200Las Vegas (702) ... (more)

Unauthorized Use: How do I report unauthorized use at one of the parks or recreation facilities?
Unauthorized use in city parks or recreation facilities can be reported by calling the Parks and Recreation Administrati... (more)

Adopt A Park: Do you have an Adopt A Park program?
Yes, we do! The City of Henderson Parks and Recreation Department invites groups, schools, businesses, and others to ado... (more)

Trail Watch: What is Henderson Trail Watch?
Henderson Trail Watch is a volunteer group dedicated to promoting safety and appropriate trail use by providing informat... (more)

Reporting Problems: How do I report sprinklers or other water spraying or squirting into street?
Our Parks and Recreation Department can address your concerns. The number is (702) 267-4000. ... (more)

Trail Watch Volunteer Application: How do I get an application to volunteer for the Henderson Trail Watch p...
For a volunteer services application for the Henderson Trail Watch program, visit cityofhenderson.com/parks or contact C... (more)

Transaction Statements: How do I obtain a copy of transaction statements for tax purposes?
There are two ways to obtain a copy of transaction statements for tax purposes.1. All receipts are available to... (more)

Registration by Mail: How do I register by mail?
You may register by mail using the registration form located in Henderson Happenings or by printing a form ... (more)

Trail Watch Requirements: What are the volunteer requirements for the Henderson Trail Watch program?
Volunteers for the Henderson Trail Watch are required to be at least 18 years of age, provide at least one hour per week... (more)

Bullying: What do I do if I witness someone being bullied?
If you witness someone being bullied and you would like to report it, a case can be created in Contact Henderson. You ma... (more)

Meals on Wheels: Where can I find information on the Meals on Wheels program?
For additional information about Meals on Wheels and other nutrition programs, visit us ... (more)

Open Space Conditions: How do I report unsafe open space conditions?
To report unsafe open space conditions, please call the Parks and Recreation Administration Office at (702) 267-4000... (more)

Field Conditions: Who do I call to report unsafe athletic or sports field conditions?
To report unsafe sports field conditions, please call Arroyo Grande Sports Complex at (702) 267-5717.... (more)

Skateboarding Locations: Where can I skateboard in Henderson?
We have six skate parks located at Anthem Hills Park, Cactus Wren Park, Hayley Hendricks Park, Hidden Falls Park, Morrel... (more)

Feeding Restrictions at the Henderson Bird Viewing Preserve: Can I feed the wildlife at the Henderson Bird ...
To maintain the natural environment of the facility, visitors may not feed the wildlife.... (more)

Speaker Request: How do I request a speaker from the Parks and Recreation Department to come and talk to my...
There are two ways to request a speaker for youth enrichment and/or general recreation programs. A case can be formally ... (more)

Bullying: Should I get involved when I see someone is being bullied?
Bullying is not tolerated under any circumstances. You should get involved by always reporting the bullying incident imm... (more)

Acacia Park/Demonstation Gardens: Where is Acacia Park & Demonstration Gardens?
Acacia Park is located at 50 Casa del Fuego St. (at Gibson Road & Las Palmas Entrada Avenue). Click ... (more)

Bird Viewing Preserve: What is the Henderson Bird Viewing Preserve?
The Henderson Bird Viewing Preserve, home to hund... (more)

Speaker Request: How do I request a speaker from the Parks and Recreation Department to come and talk to my...
There are two ways to request a speaker for outdoor recreation opportunities. A case can be formally submitted through C... (more)

Speaker Request: How do I request a speaker from the Parks and Recreation Department to come and talk to my...
There are two ways to request a speaker for senior services. A case can be formally submitted through Contact Henderson ... (more)

Bullying: What do I do if I feel physically threatened by a bully?
If you feel you are in physical danger as a result of being bullied, tell someone and report it to the police. ... (more)

Bird Preserve Hours: When is the Henderson Bird Viewing Preserve open?
Hours at the Henderson Bird Viewing Preserve vary by season. Visit us ... (more)

Bird Viewing Preserve: How much time should I plan to spend at the Henderson Bird Viewing Preserve?
In order to fully experience the facility, we recommend visitors plan to spend about two hours walking the grounds.... (more)

Bullying: What is bullying?
Bullying refers to chronic, systematic acts of aggression inflicted with the intent of causing physical hurt or psycholo... (more)

Trail Watch Information: Where can I get information regarding the Henderson Trail Watch program?
For information regarding the Henderson Trail Watch program, visit us ... (more)

Speaker Request: How do I request a speaker from the Parks and Recreation Department to come and talk to my...
There are two ways to request a speaker for future parks and trails. A case can be formally submitted through Contact He... (more)

Henderson Bird Viewing Preserve Activities: Are scheduled activities offered at the Henderson Bird Viewing ...
A variety of activities are available throughout the year. A current listing is available inside Henderson Happenings, w... (more)

Pet Restrictions at the Henderson Bird Viewing Preserve: Are pets allowed at the Henderson Bird Viewing Pre...
Although we love pets, they are not allowed at the Henderson Bird Viewing Preserve. This is for the safety of the wildli... (more)

Beverages allowed at Bird Viewing Preserve: Can I bring water with me to the Henderson Bird Viewing Preserve?
Yes, in fact we encourage visitors bring plenty of water.... (more)

Bird Viewing Preserve Attire: What should I wear when I visit the Henderson Bird Viewing Preserve?
Since visitors can expect to do a lot of walking, we recommend that you wear clothing appropriate for the season, hat, s... (more)

Refunds: How do I request a refund for a park reservation?
You can view the Parks and Recreation Department's refund policy... (more)

Group Tours: Can group tours be scheduled at the Henderson Bird Viewing Preserve?
We can accommodate groups up to 30 people but reservations must be made at least two weeks in advance. For more informat... (more)