City of Thousand Oaks: Submit Request

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Welcome to the City of Thousand Oaks Customer Response Management System, an easy way to submit your questions, complaints, concerns, and compliments directly to the responsible City staff person. Our goal is prompt and efficient service to you, our customer.

Scott Mitnick City Manager

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By becoming a member of our Customer Response Management System, you can submit additional information and review the status of your request, 24 hours a day, 7 days a week, whenever it is convenient for you. The personal information you enter when becoming a member, like your address and phone number, will not be shared with anyone else. However, the letter you compose through this application is a public record. As with all public records, such as letters to the City, the City is required to make it available if requested to do so.

Thank you for communicating with us and using our Customer Response Management System!

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Primary Information

First Name	Last Name	Username	Password

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Contact Information

Street No.	Direction	Street	Designation	Apt No.

City	State	Zip	Country

Email Address	Phone Number

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